This is question for anyone who knows the NHS. I was talking to one of my neighbours yesterday. He described how his elderly wife, who has severe arthritis, fell down when coming back into the house. He was not able to help her get up, and he called an ambulance.
Two people arrived very promptly. They were in a unmarked car, and I think he said they were not in uniform. They had some very large inflatable cushions, and were able to help her back onto her feet, and reach a chair. My neighbour said they were not Ambulance staff, and had a designation of "Emergency something or other". Is that Emergency Responders?
He was very pleased with them. Later that evening a district nurse turned up to take a blood test. The nurse said that was usual after a fall. I have heard that infections of any sort can cause dizziness and then falls.
It sound's like some sort oflocal based fall/ frailty response service. Be some sort of joint service between the ambo service , local NHS and local council. Many areas have fall prevention service who visit people who are at risk of falls and assess if they need any input from other services. In many areas it's done by the fire service as part of home fire safety visits. The aim of all of theses sort of local initiatives is to prevent unnecessary admission to hospitals. Many areas also have rapid care service which is aimed at giving people treatment at home. If they are in danger of being admitted to hospital within 2 hours left without intervention.
Emergency responders or more correctly Emergency 1st responders are volunteers who are trained in advanced first aid inc AED. What they can do depends on the local ambo service. Who are the once who run the service, they are sent at the same time as an ambulance . The idea being as they are local they can arrive quicker and in case of heart attack get an AED to them quicker. I've done it but not often as I mostly do ambo support work if i'm free. They do wear some sort of uniform normally a polo shirt, they often have ambo service high viz. They don't come in marked cars, (though I do but only because I have access to a RRV) often they have sign in the window saying who they are. they also don't have blue lights or the right to brake speed limits.
I've not heard of any who also attend falls and get you back on your feet. But it's possible they are link into any local based fall/ frailty response service
Some areas the abmo service work with the fire service and send them to certain emergency calls. Mostly heart attacks and breathing difficalutes. Again they are not instead of but in addiction to an ambulance. Some fire service areas have even started to employ paramedic based directly out of the fire station. Which are sent to such call outs.
You also get BASICS , (British Association for Immediate Care) responders which are bit like emergency 1st responders. But are advanced trained HCP's mostly Dr's it's quite popular with GP's but also Nursers. Again they are volunteers it's ran by the local ambo service but are independent of them. Mrs 73 want's to do it but our local ambo service don't recruit nurses. She's good friends with the national clinical lead who is a nurse so it odd they don't take them. They do have mark cars, the sort of call out BASICS do are road accidents and the like they are often used in rural areas. I've seen them a time or two out and about in the peak district.