BigonaBianchi
Yes I can, Yes I am, Yes I did...Repeat.
- Location
- Iskele TRNC & Mordor UK
O M F G...I can fit into a size 36 pair of jeans!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The cat walks into the room, stands right in front of me, lets out an enormous squeaky fart, looks disgusted, turns round and walks out the room.
Me: Thanks.
customer - I would like to return this tom tom cafter a really nice day yesterday. charger as it doesn't work.
Me - oh dear, what's wrong with it?
customer - It won't stay in the cigarette charger, it keeps popping back out and I had to wedge it in with a piece of paper.
me -right, that doesn't sound good. Let me have a look at it. (I get out the tester to see why it's not working. slot it in and it stays in, turns on and is basically perfectly alright.)
me - hmm, it seems to be working fine now. It could be a problem with your cigarette lighter.
customer - NO, there is nothing wrong with my cigarette lighter. This charger does not work.
me - Well, it fits fine here, so I would imagine the problem is within your car, not with this product.
Customer - There is nothing wrong with my car, IT'S A VOLVO (he did shout that at me)
me - ah, why didn't you say so, obviously it can't be your car if it's a volvo. Please have a full refund.
Well, that's what I said in my head. I didn't get the chance to say anything else because he slapped the desk and demanded the manager, who took much longer and used big words but basically said exactly the same thing as me, but then gave him a refund anyway.
Me to manager - We need a new refunds policy.
There quite often is a difference between the 12v outlets & the lighter socket. Often the 12v power only works with the engine turned on & the cigarette lighter works all the time. The lighter is then designed to not allow chargers etc. to work which prevents a device draining the battery & thus leaving the car unable to start.Sounds like he left the cigar lighter in the socket when trying to plug this charger in!
Or only 'borrowing' the Tom Tom for the day.Sounds like he left the cigar lighter in the socket when trying to plug this charger in!