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[Me] /I was told last friday morning that my order xxxxx would be dispatch with 3 working days. It's been nearly two weeks and it's still in packaging. When can I expect it to be dispatched
[Maye] Welcome to DealExtreme, what can I do for you?
[Maye] since it's packing
[Maye] from Oct 21
[Maye] usually we pack it this Monday
[Maye] after 1-3 working dyas for packing
[Maye] so it should be shipped very soon
[Me] i placed the order on the 13 OCtober
[Me] it went to packing for days then back to order received last friday
[Me] it's been realluy messed up. it wlll be two weeks tomorrow and packaging twice
[Maye] it should be shipped tomorrow
[Maye] don't worry
[Me] i was told it would be shiipped by yesterday last week.
[Me] what's going wrong there?
[Maye] no
[Maye] it should be ok
[Me] That's what I was told on friday morning ... what makes you sure you are right this time?
[Maye] because there always be some delay for packing
[Maye] be ok finally
[Me] but I've had that delay. It went to packaging intially on the 17th of october.
[Me] so you woud have said exactly the same thing last wednesday, and then it went back to order received.
[Maye] we pack it since Oct 21
[Maye] actually should be Oct 24
[Me] no, it was in packing a week before that/
[Me] and then the order status changed back to "order received"
[Maye] skip the weekend
[Maye] it will be shipped tomorrow
[Maye] if it won't shipped
[Maye] please contact us again
[Me] no ... the order was placed when to waiting for suppler then to packaging then back to order received;
[Me] it shouuld say status changed to packaging on the 17 because that is when it first happened.
[Me] the 21 is when everything went wrong with the order
[Maye] then we speed up it after you contact us at the first time
[Maye] then we pack it again
[Me] that doesn't make any sense. It hasn't speed up, as you say it is normally 3 days in packing (business days) and now you are telling me 5.
[Me] actually, on your website it says 1-2 days in packing
[Maye] there always some delay in packing
[Maye] so I said it should be shipped very soon
[Maye] may be today or tomorrow