Things you'd like to say, but can't

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NorthernDave

Never used Über Member
Did you walk out? I would have done (and have done at places in the past)

I would have done, but it was Mrs ND's birthday so I was on best behaviour. The terrible service was compounded by the fact that when the mains did finally turn up, mine was overdone / had been sat under the warming lamp far too long. Conversely, Mrs ND declared her steak to be one of the best she'd ever had...:rolleyes:

The following morning I got a "How was your visit to our restaurant?" email - you can imagine how the reply to that went...;)
 

colly

Re member eR
Location
Leeds
It's been 45 minutes since we finished our starters and you've yet to clear away the plates, let alone show any signs of bringing the mains out.
You have however told the people at the next table that their mains will be served in a few minutes, for the third time, despite them already having waited for over an hour.
So are we getting fed tonight, or should we walk out like the diners at three other tables have done already?
Where was that ? Roundhay Fox? Sounds like it.:sad:
 

postman

Squire
Location
,Leeds
Where was that ? Roundhay Fox? Sounds like it.:sad:

Was it Nandos in The Light.

we sent all three dishes back.They made the mistake of putting us near the service area.It was not busy when we arrived,but it did get busy a little later.Well i am a watcher.I saw three dinners being moved around under the light heat thing.Then two corn on the cobs were place on the plates.Over they came.I did not eat mine,i just said they had been sat under the heat for nine mins.Then my wife and her sister said the chips were cold and soggy.
On leaving a voice said hope to see you again.I uttered not if i can help it.
Tonight the service in ZIZZI's same area was top class,really hot food.
 

NorthernDave

Never used Über Member
Where was that ? Roundhay Fox? Sounds like it.:sad:

Was it Nandos in The Light.

we sent all three dishes back.They made the mistake of putting us near the service area.It was not busy when we arrived,but it did get busy a little later.Well i am a watcher.I saw three dinners being moved around under the light heat thing.Then two corn on the cobs were place on the plates.Over they came.I did not eat mine,i just said they had been sat under the heat for nine mins.Then my wife and her sister said the chips were cold and soggy.
On leaving a voice said hope to see you again.I uttered not if i can help it.
Tonight the service in ZIZZI's same area was top class,really hot food.

We were at Miller and Carter at The Light. Truly dreadful service.

Agreed about Zizzi there though, always good food and excellent staff.
 

NorthernDave

Never used Über Member
"Look, I just want my car keys so I can go home!" - no, not one of those parties that you read about in the Sunday papers, just the car has been in the main dealer for a warranty 'repair'.

Except I knew when I booked it in that they wouldn't have the part and would have to order it, so I offered to pop the car in, they could send a technician out to verify the fault and order the part for me to book in when it arrived.
But no, that wasn't possible. They'd need the car for a full day so they could carry out all manner of 'complimentary' safety checks followed by a complimentary wash n vac. Because they insisted on having the car all day I had to have a courtesy car, which will have cost them, the dealer, money.
I didn't ask for an emailed link to a video of my car on the ramp showing what you (hadn't) done, but I got one anyway.

Then you phoned me mid-afternoon to say that you'd identified the fault but would need to order a part :headshake:

Funnily enough the fault was exactly what I'd said and something that could have been confirmed in 2 minutes.
Then when I arrived to collect the car, what should have taken 2 minutes - "Hello Northern Dave - here are your keys, we'll give you a call when the part is here and book you in" took nearly half an hour as we went through the safety check sheet (nothing found, unsurprisingly on a car that isn't yet 3 years old...) and insisted on booking me in again FOR ANOTHER FULL DAY to do a job which is going to take 30 minutes tops, even though you haven't got the part in stock yet.

Me - I don't mind waiting here and having a complimentary coffee in your executive customer lounge while you fit the part.
Him - Oh, we can't do that as we don't know how long it will take.
Me - It will take half an hour, I've checked
Him - Well it could take longer and then we've got to do the safety checks and give the car a complimentary wash....
Me - :cursing:

But I said nowt and stayed polite as it isn't the young lad on the desks fault that some numpty at head office makes him follow exactly the same process with every customer regardless of whether it is appropriate or not. It does make you wonder how they make any money though...

After all the above palaver, the car was in today for the part fitting - and they'd eventually agreed to fit it while I waited instead of having the car for the full day.

So I was there to book it in when they opened and took a seat in the waiting area. After two hours, I asked how if they could check how much longer the 30 minute job was going to take.

Two minutes later, he was back "Just finished and waiting to go for a wash and vac" - something I'd specifically said not to bother with, so I asked for the keys.
Checked the dash cam when I got back to the car and found it had been sat back in the car park for 40 minutes...:cursing:

So what I should have said is "You've just blown any chance of getting any further work on this", but I just couldn't be bothered going back in so I just left.
 
After all the above palaver, the car was in today for the part fitting - and they'd eventually agreed to fit it while I waited instead of having the car for the full day.

So I was there to book it in when they opened and took a seat in the waiting area. After two hours, I asked how if they could check how much longer the 30 minute job was going to take.

Two minutes later, he was back "Just finished and waiting to go for a wash and vac" - something I'd specifically said not to bother with, so I asked for the keys.
Checked the dash cam when I got back to the car and found it had been sat back in the car park for 40 minutes...:cursing:

So what I should have said is "You've just blown any chance of getting any further work on this", but I just couldn't be bothered going back in so I just left.

All smoke n mirrors to make u think it's harder than wiring a space shuttle, when in reality they had the YTS trainee do it while they went for a coffee.
 

Arjimlad

Tights of Cydonia
Location
South Glos
I can't do this
I can't keep this number of plates spinning
You need to find someone else

The parents' lament in our house at the moment, but we can't exactly get out of the responsibility !
One bloody thing after another, every night, fix this, they haven't done that, this is late, take me here, sort out my squabbles, don't put clean washing back in the washbin, yes we did tell you that yesterday but you just grunted back, etc etc
 

pplpilot

Guru
Location
Knowle
To the driver, read c***t of the skoda reg SV57 ??? on the M42 south this afternoon -

You total and utter f'ing waste of oxygen. I spend a lot of my life up and down the motorways of this country and daily see things that make me cringe but you make every single one of these incidents look like the best of driving, I have my faults, who doesn't?. But I have never witnessed such dangerous manoeuvring as what you displayed for the best part of 5 miles. the poor women you cut in front of after cutting in front of me looked positively shaken, you are driving as though your brakes have failed and the accelerator is stuck on. Its self-gratification artists like you that cause 'accidents' where poor souls loose their lives and then others are left without Mothers/Fathers/Sons/Daughters etc. I hope one day you find yourself in an 'accident' and all the victims walk away without a scratch, you on the other hand you f'ing c***t deserve the worst coming to you, the world would be a slightly better place. You utter selfish bastard.


(Its time like this I wish I had a dash cam, Police would have no doubt paid him a visit, seriously in 29 years of driving I don't think I have ever seen anything near as bad as this)
 
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