The words p*ssup and brewery come to mind.So Wednesday I see a pain specialist who refers me onto a medicine reviewer, now they cannot book this from their desk I have to do it over the phone. So that is what I do after several attempts being told to call back etc. I told them who I neededto see even giving a name, the guy on the end of the phone cofirmed this by checking my note from the specialist. So why did they send me on a 60 mile round trip to see the wrong person, the muppet had booked me in to see the same specialist as Wednesday, well not quite the same one but same thing, all they could do is apologise.
So is Call Connect who are handling this for the NHS and will be paid for the mess up a profit organisation, if yes a bill will be on it's way today.
Have fun everyone.
If they had a brain etc