I am somewhat interested in how you were able to return the damaged helmet to Giro
@CaadX. When I had a collision, ironically on a CAADX, which resulted in damage to my Giro Savant helmet I was simply asked to complete an online form and submit a photo of said helmet to the UK importers who contacted me later to ask for payment, at a significantly reduced cost, cost a like for like replacement.
There was never any request to return the helmet or provide anything other than the single photo I supplied of compression and hairline fracture to one section.