Team BKool CycleChat

[harly]

have you tried auto synch in settings instead of manual ...or does it say the same thing

 

[Rockdel]

have you tried auto synch in settings instead of manual ...or does it say the same thing

If I leave on auto, I get the same message when I try to go into a ride. Basically it seems that it cannot read the USB Ant + stick.

 

[burndust]

Argghh...must be so frustrating....have you emailed bkool?

 

[harly]

how close is the ant stick to the bkool trainer it might be losing signal

 

[Rockdel]

Argghh...must be so frustrating....have you emailed bkool?

Did so this morning but still waiting. Hopefully they can help but don't know.

 

[burndust]

Harly makes a good point...also worth checking that there is no equipment in the way that could cause interference

 

[Rockdel]

how close is the ant stick to the bkool trainer it might be losing signal

Only a couple of meters, so should not affect it.

Also nothing in between.

 

[Rockdel]

Only a couple of meters, so should not affect it.

Also nothing in between.

My only idea is that it is a software compatibility problem somehow.

Read somewhere that it is not compatible with Garmin, the driver that the antenna+ is using is the Garmin one, could this be it?

 

[burndust]

If you mean a garmin cadence sensor then it should be fine I use a garmin sensor no problem

 

[harly]

did you not get a ant stick with the bkool ...mines 5 foot away anymore than that and i lose a signal....

 

[Rockdel]

yes I got the ant stick from bkool, and even if I place the laptop beside the bkool cadence sensor and bkool stand still does not find them. Problem is that the Bkool programme is not recognizing that Ant+ stick is in the USB port.

 

[burndust]

What version of windows are you running....I'm sure someone on here had problems with bkool and windows 8

 

[Rockdel]

What version of windows are you running....I'm sure someone on here had problems with bkool and windows 8

Windows 8

 

[Rockdel]

I think there is an update to 8.1 which I have pending to do.

 

[harly]

so how have you got the garmin ant driver on instead of the bkool ..is it not possib lto to uninstall the garmin ant driver, the put the ant dongle back in the laptop that will install the correct driver for it