OskarTennisChampion
Guest
- Location
- West Central Scotland
It's a Cube
I think i'm down to a choice between these two - finally after 24 pages.......
- Thread starter Accy cyclist
- Start date
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It's a Cube
vickster
Legendary Member
I don't think that's a reason for @cuberider .... Not sure how I might know that
I don't think @Accy cyclist will ever decide until he actually bothers to ride a few bikes
OskarTennisChampion
Guest
- Location
- West Central Scotland
OskarTennisChampion
Guest
- Location
- West Central Scotland
Cube have a backlog of warranty issues concerning cracked frames.
A very big one
A very big one
OskarTennisChampion
Guest
- Location
- West Central Scotland
Hello fellow cyclists
I took my 2013 Cube Agree GTC Race to my LBS this evening as I spotted what looked like the start of a crack on the seat tube. That has been confirmed by my LBS and they told me not ride the bike any more and asked me to leave it with themNot what I expected after 5 months and just 318miles
Tomorrow they are going to start a warranty claim! The only problem is the guy at my LBS said that historically Cube have been very slow at dealing with warranty claims But they are apparently addressing this internally.
Has anyone else had any experience with Cube warranty process, either recently or historically? I'm now a bit worried im going to be bikeless for weeks and weeks
The more worrying thing is that the guy said that mine is the second 2013 Agree GTC Race with a cracked seat tube they have had back in the past couple of days
If I knew how to provide a link I would.
Commencal had the same issue,but as far as I know have fixed it by better design.
I haven't heard anything from Cube about how they have rectified it.
Do a google search,plenty of info that way.
vickster
Legendary Member
I don't know where you found the post from Chris1983...what was the outcome? Did he ever post again?
potsy
Rambler
- Location
- My Armchair
Yes, he got the frame replaced under warranty.
vickster
Legendary Member
OP
OP
Accy cyclist
Legendary Member
- Location
- The hills of Accrington
The bank account i opened is stopping me! I have the debit card but they haven't sent the pin number. Until they do my card won't work. It pees me off, because i have the money to buy a bike in cash(bags of notes and pound coins due to my job)but i can't buy a £1000 bike with pound coins. Ok i could, but who'd send a thousand pounds in cash through the post?
vickster
Legendary Member
You don't need a PIN number to buy via the web or on the phone, only in person. You should usually be able to activate via the phone, not only in an ATM
OP
OP
Accy cyclist
Legendary Member
- Location
- The hills of Accrington
The bank manager told me the card won't be activated until i pin the number in in the hole in the wall machine. He also said they could send the payment to the bike shop but i had to get their sort code and account number etc. That's what i did today with the latest Cube i linked. They gave me their details then i just happened to ask if a 60cm frame would be ok. That's when they said it'd be too small for me. Why the feck don't Cube make frames in the size they're supposed to be?! It's like Clarke's making shoes in size 8 then selling them as size 10.
vickster
Legendary Member
Weird bank!
I can't imagine a 60cm cube will be too small at 6'1. Have you compared the geometry to current bikes?
As is said often, bike manufacturers measure different bits of their bikes for the size labelling, there is no universal standard. That's why it's important to try them out
I can't imagine a 60cm cube will be too small at 6'1. Have you compared the geometry to current bikes?
As is said often, bike manufacturers measure different bits of their bikes for the size labelling, there is no universal standard. That's why it's important to try them out
