The hot weather caused me to investigate the problems I was having with my Aircon (almost no airflow). Removing the cabin filters restored my aircon to "Arctic mode". But looking at the filters here required a visit to the dealer where I bought the Jeep and have had it religiously serviced since new in 2007.
"So when the service is done the cabin filters are changed as a matter of course?"
"Yes sir, we have copies of the invoices you signed saying you accepted they were changed"
"That's nice for you, but it's obvious they haven't been changed. There are bits off of trees that come from my mothers house in the UK. That Jeep hasn't been there for 3 years. They are very rare trees. While the items are on the list it doesn't appear that the work was done "
"I cannot account for that sir. The invoice show they were changed."
"Of course you cannot. For a filter that takes 2 mins for me to remove, I'm disappointed that it doesn't appear that they have been changed. It brings into question what other items were missed off the last service. Such as the fuel filter, oil. Ohh and the brake pads that you claim were changed last service. They still squeal you know"
"Let me get the service manager for you sir."
"Better then that, you can get me the Company Director, Chief Exec, whatever he calls himself"
By the time I left I had a full service booked in at their expense, with the promise that they would actually fix the brakes this time. Ohh, and that they would pay for an external mechanic to inspect the work done.
Not that I'll be using them ever again after that.
Note: I mentioned 'Jeep' above in the conversation. It's not a Jeep though. The Term Jeep in Ireland is used similarly to 4*4 in the UK.
.probably by Fraud, once they discovered what had been going on.
From my time in the fleet business, overcharging and/or failing to carry out work charged for was a regular occurrance. I personally proved that two Ford dealers were committing outright fraud (both went bust shortly afterwards, surprise ) and I often had battles with other dealers. One conversation went like this:My sister's ex used to work at a Fraud main dealer in a pretty posh part of Central London. They used to get cars in for a service and give them what he called a spit service before sending them out with an itemised bill for £347.84 plus VAT. 'What's a spit service?' I asked. He demonstrated: raise the bonnet, have a quick look, spit on the engine, close the bonnet. All of these 'services' had time & motion approved hours attached - a full service on a Seville, five and a quarter hours, that sort of thing. The mechanics were paid according to the 'services' they logged. Many were routinely paid for 100+ hours work in a week, though everyone know they came in at 10, left at five, and had taken Thursday afternoon off this week "'cos me nan's not well'. This went on for, literally, years, till eventually the dealership got closed down...probably by Fraud, once they discovered what had been going on.
my (prospective) new employer is waiting on my old one to supply a reference (the other referee has done so) and until that comes i cannot start. they did want me to start this monday and i went in to see them 2 days ago for lunch and to meet the team.
i got a call at lunchtime saying they still hadn't had the reference, despite me chasing the old lot by email and i had figured i'd be starting a week later.
4.40 and the 'phone goes...
"hello, it's HR at (insert new employer's name here), we've just had the reference through... see you at 9.30 on Monday"
eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeek!!!!!!!