Me: 12 months free internet added for you.
Customer: no, I want a year
Me: yes 12 months is a year
Customer: no I want a year
Me: there are 12 months in a year and I have added 1 year free internet for you!
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Very good. It reminded me of a link someone put here a while a go to a site containing such client/customer interactions, it took me ages to read through the whole lot.
I can't help thinking it should have gone like this:
You: 12 months free internet added for you.
Customer: no, I want a year
You: yes, 12 months is a year
Customer: no, I want a year
You: I'm sorry,I'll tell you what, I'll do better than that for you, I'll give you 52 weeks free, how about that?
Customer: Ta
Phones put down
You: tw*t.