Any news yet? @Giantbadge
Just found out the forks are gone again, same as my 2016 bike.No not yet.
Well just had a call from my dealer & after speaking to giant technical dept they have realised there is a fault with the forks & have designed a stronger fork for this bike.
I have been asked me not to ride the bike until these come from the factory in around 2 weeks.
It sounds like there is going to be a recall on this bike for new forks so be aware or contact your dealer.
Will let you know when bike is done.
So I have adopted the following tyre regime for my Road E+1, utilising multiple wheelsets
It sounds like there is going to be a recall on this bike for new forks so be aware or contact your dealer.
Will let you know when bike is done.
I’m not that clued up with the internals but the problem with the 2016 bike was a metal sleeve over the alloy stem was at fault.Did they tell you the nature of the fault?
Could you tell me what the heck the rear hub spacing is on this bike? Seems like about 150mm. Looks like a standard 135mm hub with and extra long axle. Do you use wheelsets from Giant?
I’m not that clued up with the internals but the problem with the 2016 bike was a metal sleeve over the alloy stem was at fault.
My shop said that it was .the same problem with the 2017, it’s strange as when I spoke to them in the morning they hadn’t been able to get hold of giant support.
When I got home last night I phoned giant & got through, they said it was unfortunate to happen twice but when I asked there must be a flaw in this fork & suggested the fork needed to be stronger they said no there was no problem with the design.
Ten minutes later speaking to the shop manager they then told me totally different, I suppose giant didn’t want to be telling a costumer they have a problem with the bike.