Unsigned bike delivered by courier today

[johnnyb47]

Hi to. I hope you've all had a good day :-)
At work lm in charge of the goods in department and usually received around £100,000 to £200,000 of raw materials a day.
About 11.30 today I popped out of the office for 10 minutes and when I returned there was a brand new boxed up Specilized mountain bike laid on the floor. The courier delivery driver dropped it off and left without getting a signature for it. The bike was addressed to my work place but the name of the employee did not exist within the factory. We all had some some evil thoughts as to what to do with the bike. It doesn't exist, let's claim it for ourselves was the jokes flying around. A few hours later and some detective work I managed to track down who the bike actually belonged to. There's over 300 people who work in the factory so it took a while to find the guy. He decided to have it delivered to the work place instead of home ( he probably didn't want the wife to know :-).
I just peeves my that a courier would just dump such an expensive item off without getting a signature for it. Technically this bike has not been received by my self and could easily be made to of disappear if I was of a dubious character. Worst still it could of been damage in some way to.

 

[pawl]

Hi to. I hope you've all had a good day :-)
At work lm in charge of the goods in department and usually received around £100,000 to £200,000 of raw materials a day.
About 11.30 today I popped out of the office for 10 minutes and when I returned there was a brand new boxed up Specilized mountain bike laid on the floor. The courier delivery driver dropped it off and left without getting a signature for it. The bike was addressed to my work place but the name of the employee did not exist within the factory. We all had some some evil thoughts as to what to do with the bike. It doesn't exist, let's claim it for ourselves was the jokes flying around. A few hours later and some detective work I managed to track down who the bike actually belonged to. There's over 300 people who work in the factory so it took a while to find the guy. He decided to have it delivered to the work place instead of home ( he probably didn't want the wife to know :-).
I just peeves my that a courier would just dump such an expensive item off without getting a signature for it. Technically this bike has not been received by my self and could easily be made to of disappear if I was of a dubious character. Worst still it could of been damage in some way to.

I had a similar problem.A bike I had ordered from Planet X delivered by Yodal left on my front lawn.

 

[ufkacbln]

Not that uncommon.

Also they will not take the time or to enact the instructions given

I had an urgent one that I had delivered to me at work.

Email and phone conversations including map of the department.

Then got an email saying I had refused to accept....

Then discovered it had been turned away by Receipt and Distribution, who do not receive personal items

When asked for a redelivery they claimed they can only deliver to R&D and are not allowed to make personal deliveries!

So why agree to this is the first place

 

[biggs682]

We are not meant to have personal parcels delivered at work place after one went missing a few years back

 

[MarquisMatsugae]

We are not meat

Crocodiles would disagree

 

[PeteXXX]

It would have been so much easier if the person that ordered the bike had had the courtesy to ask if it was OK to have the bike delivered to his workplace.

 

[Globalti]

I sold a bike once and it arrived with the box smashed up but the buyer's wife signed for it "in good condition". The buyer opened it and found a fork truck tune had been driven into the down tube then blamed me for it. Muppets.

 

[mjr]

I had a similar problem.A bike I had ordered from Planet X delivered by Yodal left on my front lawn.

Don't use any shop that delivers with Yodel. The only thing they're number one at is dangerous parking and highway obstruction.

 

[johnnyb47]

The whole courier business is a nightmare from the drivers point of view. A lot of the drivers in my area can have up to 100 drops a day. That means 10 deliveries every hour for 10 hours. Put another way thats one delivery every six minutes. Driving time , knocking on the door of the addressee and finding the parcel on the van. If they arrive early the PDA scanner will not let them scan the parcel if its set on a timed delivery either so its impossible for them to get ahead on there daily run.They have to wait until the time of the delivery is reached before it will scan off there handheld PDA. They are put under unrealistic goals to get the job done and it's the poor old customer who suffers from it. The vans are packed so high with stuff ,and its sad to say your lovely hard earned item is crushed at the bottom of the pile. Most couriers in my area only last a couple of years before jacking the job in. I have always found DHL to be the best couriers . They seem to be under a lot less stress than the rest and are very conscious about the condition of there items they deliver. I know this can vary widely across the country depending on drivers attitude / workload ect. If a package is damaged always insist on getting the driver to sign for it received box damaged and contents unchecked ,or better still open the box in his presence to check the goods inside. They may not agree to you opening a box before it's signed for in which case simply reject it if you have any reservations about its condition. I would hate to do there job day in day out.
At the end of the day though its the poor old customer who gets let down when your waiting for that prized item to arrive only to discover its damage or parts are missing because they've fallen out of a ripped box.

 

[mjr]

The whole courier business is a nightmare from the drivers point of view.

Well, yes, but isn't that another reason to avoid ones giving poor service? It probably means either the company doesn't care what the drivers do or (more likely) that they're pushing the drivers to deliver more than is really possible to do well.

 

[Smokin Joe]

Well, yes, but isn't that another reason to avoid ones giving poor service? It probably means either the company doesn't care what the drivers do or (more likely) that they're pushing the drivers to deliver more than is really possible to do well.

We demand free delivery so the supplier demands rock bottom rates from the courier.

Something's got to give.

 

[stearman65]

We've had our groceries delivered on & off for almost 25 years. Tried them all, from Tesco's Asda, Morrison's, & Sainsbury's, Ocado the best by far, very rarely get a substitute or late arrival.

 

[r04DiE]

We've had our groceries delivered on & off for almost 25 years. Tried them all, from Tesco's Asda, Morrison's, & Sainsbury's, Ocado the best by far, very rarely get a substitute or late arrival.

If only that was all I had to worry about in life...

 

[Tanis8472]

We've had our groceries delivered on & off for almost 25 years. Tried them all, from Tesco's Asda, Morrison's, & Sainsbury's, Ocado the best by far, very rarely get a substitute or late arrival.

The only one designed from the outset with delivery in mind

 

[Stinboy]

The whole courier business is a nightmare from the drivers point of view. A lot of the drivers in my area can have up to 100 drops a day. That means 10 deliveries every hour for 10 hours. Put another way thats one delivery every six minutes. Driving time , knocking on the door of the addressee and finding the parcel on the van. If they arrive early the PDA scanner will not let them scan the parcel if its set on a timed delivery either so its impossible for them to get ahead on there daily run.They have to wait until the time of the delivery is reached before it will scan off there handheld PDA. They are put under unrealistic goals to get the job done and it's the poor old customer who suffers from it. The vans are packed so high with stuff ,and its sad to say your lovely hard earned item is crushed at the bottom of the pile. Most couriers in my area only last a couple of years before jacking the job in. I have always found DHL to be the best couriers . They seem to be under a lot less stress than the rest and are very conscious about the condition of there items they deliver. I know this can vary widely across the country depending on drivers attitude / workload ect. If a package is damaged always insist on getting the driver to sign for it received box damaged and contents unchecked ,or better still open the box in his presence to check the goods inside. They may not agree to you opening a box before it's signed for in which case simply reject it if you have any reservations about its condition. I would hate to do there job day in day out.
At the end of the day though its the poor old customer who gets let down when your waiting for that prized item to arrive only to discover its damage or parts are missing because they've fallen out of a ripped box.

I sometimes think that the occasional bad driving, close passes and suchlike from delivery vans can be put down to this kind of pressure.

I'm not excusing it if course, but it does explain it