A current irritation is companies who when you have an issue with a product or service, on their website, instead of providing a number to call, or even an email address or a live chat link, they link you to a page...............
''See what our other customers who have this problem say''
Really? How would it be if you had a problem with, for example, the brakes on your new car.
''See what out other customers who have crashed because of our crappy brakes say'' Doesn't quite work does it?
The particular offender for me at the moment is Strava. It's great when it works but the website is like a ''Hide the link'' game. I find it's a mess tbh. There is virtually NO customer service. Sadly it's typical of net companies. Give us your money and if you have problems ask someone else. We don't give a f***.
Octopus Energy. A smart meter display that simply doesn't. Any help? Yes of course sir.....see what other mug punters say and dont bother us again. We are only the people who are taking your money.
Total Shite.