You snotty cow, what a nasty condescending, judgemental attitude
Stick your free appointment! I'll go to someone who actually gives a toss.
(Our new wee SSPCA kitten has a lump on his back. Entitled to a free check in first week from a specific vet practice. Paid them a visit on Friday afternoon, when we told them why we were there no vet available (during consulting hours). Went home and phoned another branch, given a choice of appointments same day, then when explained free check for SSPCA, suddenly no appointments, emergencies only. I said you just offered me a choice of appointments and emergency was never mentioned. I was then advised that if anything was found to be wrong I should be aware I'd have to pay for any treatment! Made to feel like a total sponger by someone clearly making assumptions. Quite shocked at the unhelpful nastiness.
)
P.S. Took the wee guy to our own vet and just a wee reaction to vaccination or chip