The men's dress style thread..

[AndyRM]

You'll get nowhere with an aggressive approach. Give them a chance to sort things out.

 

[Drago]

I hope they do reply then I won't have to send my man @Drago round to have a quiet word with them!! 🧐

No worries Boss.

Er, is this a plain brown envelope job, or a leather gloves job?

 

[grldtnr]

As long as those gloves are not bilious green

 

[Accy cyclist]

No worries Boss.

Er, is this a plain brown envelope job, or a leather gloves job?

The latter!! 🧐

 

[Accy cyclist]

I've just phoned them. They were ok, saying they've been very busy with orders etc. They said they will definitely get back to me via email hopefully today, but if not by tomorrow at the latest. This kind of eases the situation. I hope they do reply then I won't have to send my man @Drago round to have a quiet word with them!! 🧐

I received the bellow message soon after I phoned them.

Dear Sir,

Thank you for your call and email.

I am still confirming this with my line manager.

I will get back to you as soon as I can.

Thank you for your time and patience.

Many thanks.
Tim

Looking at it it doesn't tell me much, if anything! All I want to know is can I have this hat https://www.hilditchandkey.co.uk/products/black-poet-fedora?variant=43675450540198 for the same price as the green one I've paid for, or if not can I have a sizable reduction in price. I bet if they say yes, it's taking them so long it'll have sold out in my size, just like the green one! I'll probably receive something from them like this tomorrow!

Dear Sir,

Unfortunately the black poet fedora we were going to offer you at the same price as the now unavailable green one has now sold out in your size.

Could you please choose an alternative instead?

 

[AndyRM]

Tim doesn't get paid enough to deal with this nonsense.

 

[Accy cyclist]

Tim doesn't get paid enough to deal with this nonsense.

He probably doesn't as he's probably the one who gets it in the neck all the time for his employer's incompetence!

 

[Accy cyclist]

I want to buy this https://www.hatsandcaps.co.uk/products/borsalino-avalon-fur-felt-fedora-dark-brown if I can't have one of those hats I'm waiting to hear about for a reduced price. While they're keeping me waiting and waiting the alternative I have in mind could sell out in my size! If I were to buy the alternative and then they say I can have that black poet fedora for a reduced price I'll be very pissed off!!

 

[Drago]

You not fancy a Tam o'Shanter?

 

[AndyRM]

He probably doesn't as he's probably the one who gets it in the neck all the time for his employer's incompetence!

His employer isn't incompetent: they're dealing with an unusual request on top of their day to day and being harassed about it.

It's been two working days (being generous) since you bought the hat and they've said they're on it.

 

[Drago]

I prefer the incompetent narrative.

 

[winjim]

If you're not paying full price then drop the entitlement. It's a sale, they're flogging off the last few bits they couldn't shift, quite possibly at a loss (I dunno what margins are like in the millinery trade). That's why there was a stock mix up, but that comes with sale shopping. If you want a specific item then be prepared to pay full price or wait and take your chances. I doubt they're trying to be your best friend but I doubt they're trying to fleece you either.

 

[Accy cyclist]

If you're not paying full price then drop the entitlement. It's a sale, they're flogging off the last few bits they couldn't shift, quite possibly at a loss (I dunno what margins are like in the millinery trade). That's why there was a stock mix up, but that comes with sale shopping. If you want a specific item then be prepared to pay full price or wait and take your chances. I doubt they're trying to be your best friend but I doubt they're trying to fleece you either.

The black poet fedora I'm inquiring about is at the last few sizes available stage now that the green and bronze ones were when they decided to half their price. I'm thinking the black one will be going on sale very soon, so I thought I'd ask for it for a reduced price seeing as they still owe me £152. All I'm asking for is a yes or no, so I can then ask for the black one, or if they say no I'll ask for my money back. I've messaged Cordings in the past asking if certain jackets, suits etc will be in a sale of theirs soon and they've always replied either yes or no promptly, unlike Hilditch & Key. I still think they went about it the wrong way by taking the money out in less than 12 hours then telling me the item I'd just paid for wasn't available and I more or less have to look for another of their items, instead of immediately emailing me to tell me they had cancelled the bank transfer from mine to theirs!

If someone came in the retro clothing shop I work in and asked if I could knock something off the price of an item I'd either ask the owner, or if he wasn't in I'd phone or text him with him replying in a few minutes at the most. I wouldn't say "Oh, er I don't know. Can you come back next week and hopefully I'll be able to let you know"!

 

[AndyRM]

The black poet fedora I'm inquiring about is at the last few sizes available stage now that the green and bronze ones were when they decided to half their price. I'm thinking the black one will be going on sale very soon, so I thought I'd ask for it for a reduced price seeing as they still owe me £152. All I'm asking for is a yes or no, so I can then ask for the black one, or if they say no I'll ask for my money back. I've messaged Cordings in the past asking if certain jackets, suits etc will be in a sale of theirs soon and they've always replied either yes or no promptly, unlike Hilditch & Key. I still think they went about it the wrong way by taking the money out in less than 12 hours then telling me the item I'd just paid for wasn't available and I more or less have to look for another of their items, instead of immediately emailing me to tell me they had cancelled the bank transfer from mine to theirs!

If someone came in the retro clothing shop I work in and asked if I could knock something off the price of an item I'd either ask the owner, or if he wasn't in I'd phone or text him with him replying in a few minutes at the most. I wouldn't say "Oh, er I don't know. Can you come back next week and hopefully I'll be able to let you know"!

The only place that's likely to email you immediately is somewhere that has an automated system in place to do so, ie a massive corporation. Hilditch & Key are big, but not that big, so clearly still have people like Tim who have to deal with emails manually.

If you're that hacked off with their service, request a refund and leave it at that.

The comparison with the shop you work is only relevant in that you both sell clothes.

 

[grldtnr]

He probably doesn't as he's probably the one who gets it in the neck all the time for his employer's incompetence!

'Tim' may not even be real, probably it's an AI generated message, if you had telephoned 'Tim' you no doubt have got a robotized voice in reply.