Bit confused by that one to be honest. The realtour doesn't transmit power. Just does the same job as the bkool trainers. Have had some messages between myself and bkool and they have confirmed first of all that they were not aware of the low power of the realtour. Now that they are aware of it they say it isn't possible to adjust at their end as it's a hardware limitation! ! Even I can see that they can detect the type of trainer and therefore could program in a handicap someway. They don't want to know! Fair enough I suppose but not encouraging for me!
Speaking of misleading marketing, and the "low power" of the realtour, this is taken directly from Elite's product marketing ...
"The electronically managed resistance unit, one of the best performers on the market, develops up to 500 W (on an average 85Kg rider's weight and 30Km/h speed)."
Having run development departments in software companies, I am pretty sure that you are talking to first or second line support staff, who would be unlikely to be fully aware of the depths of the algorithms used in the code. They are trained to resolve setup issues, identify malfunctioning hardware or log obvious bugs. Design limitations are really down to Product Managers and Product Architects/Designers.
Unless you can get to talk to one of the senior developers or technical managers, your comments are likely to be lost in the background noise, I'm afraid.
It has also occurred to me that support for non bkool hardware with bkool software will be much less forth coming, and I wonder if swapping my trainer was a good idea?
I had a play with a certain beta today.
I'm just about to pay my bkool subscription annually ...
Geoff
