Team BKool CycleChat

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bridgy

Legendary Member
Location
Cheddar
Remember my requests for a dial in with bkool end of November into December? Well, no dial in but just got this;

Elvira (BKOOL)

Feb 21, 13:05 CET

Hi bob,

Thanks for your message. This issue should be currently fixed, please check it out. Otherwise email us back.

See you at Bkool,

Bkool Team.

BKOOL Connect | Sport
What was the issue you were wanting them to fix?
 

BILL S

Guru
Location
London
Have we got enough interest for a TTT tonight?

I'm up for it Geoff. If not enough numbers then we can run a CG or WC instead.
 

bobinski

Legendary Member
Location
Tulse Hill
What was the issue you were wanting them to fix?

I had asked for a dial in because of concerns over accuracy of resistance. I could see I was getting slower in bkool and made no sense given performance in Zwift.
That's irrelevant now- point I am making is it took 8 plus weeks for a response and NO offer of a dial in even though I asked nicely for one!
 

bridgy

Legendary Member
Location
Cheddar
I had asked for a dial in because of concerns over accuracy of resistance. I could see I was getting slower in bkool and made no sense given performance in Zwift.
That's irrelevant now- point I am making is it took 8 plus weeks for a response and NO offer of a dial in even though I asked nicely for one!
Amazing aren't they?!

So they now suddenly know that your resistance issues are fixed? Their reply also suggests there was a problem in the first place but it's been fixed!

Their customer service has always sucked - it looks now like they've just given up even trying
 

Bored Man

Upstanding Member
Location
Arrochar
I'm up for it Geoff. If not enough numbers then we can run a CG or WC instead.

I may still be awake at 7 and like you @BILL S, I would be happy to do either a CG or WC if there aren't enough numbers for a TTT. I need to catch up on both. If you do choose a CG or WC, can you pop in a couple of snail pacemakers please? As much as I appreciated @AAAC 76C motivational comments on the road last time, the last one announcing he was off for a shower, damaged morale..... I still had six miles to go... :eek::thumbsup:

Cheers
 

Soarerv8

Über Member
Have we got enough interest for a TTT tonight?
Would like to be there and will do my best if I can make it at 7pm Geoff but can be a bit of a push to be honest.
 

CXRAndy

Guru
Location
Lincs
Remember my requests for a dial in with bkool end of November into December? Well, no dial in but just got this;

Elvira (BKOOL)



Feb 21, 13:05 CET

Hi bob,

Thanks for your message. This issue should be currently fixed, please check it out. Otherwise email us back.

See you at Bkool,

Bkool Team.

BKOOL Connect | Sport

Hi Bob you'll get 'how did we do' email follow up

I explained I was dismissed out of hand and due to their attitude I will not be renewing my subscription.
 

CXRAndy

Guru
Location
Lincs
40 miles today , with 15 miles of non stop climbing @ 6%. Paced it evenly, ate and rehydrated regularly. Had a panic when my front derailleur stopped working,. Fixed after 3miles of climbing and then enjoyed the rest of the day. 22 C at the start 5 C in the crater and bloody freezing fog for 10miles of the decent. Feeling much better after the first day.
I am by far one of the worst climbers-obviously:laugh:
Really enjoying newly found abilities:biggrin:
 

bobinski

Legendary Member
Location
Tulse Hill
40 miles today , with 15 miles of non stop climbing @ 6%. Paced it evenly, ate and rehydrated regularly. Had a panic when my front derailleur stopped working,. Fixed after 3miles of climbing and then enjoyed the rest of the day. 22 C at the start 5 C in the crater and bloody freezing fog for 10miles of the decent. Feeling much better after the first day.
I am by far one of the worst climbers-obviously:laugh:
Really enjoying newly found abilities:biggrin:

Not sure why you panicked Andy...were you not on the 34 pretty much from the off? Or was there a downhill bit?:tongue:

Sounds great!
 
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