MasterDabber
Über Member
- Location
- Surrey and the Lot in France
re Road GrandTours - i too am having problems although my bkool pro trainer wasn't detected, got this from support, haven't tried it yet
I see that the bkool smart pro turbo trainer has a power meter so it should detect. Can you please check to see if you are not running any other apps in the background that are using the ANT dongle? Also, can you please unplug and plug back in the dongle in your system and re-start the game and re-scan for the power meter?
Last resort, reset the system that you have and try again, it did help other users with this similar issue.
Please let me know if you have got it to work afterwards. If not, can you please send me the log?
[Mac] ~/Library/Logs/Unity/Player.log
[PC] The log is in RGT_Data/output_log.txt
and we will have our developers investigate further.
My bkool pro was detected... there are the 4 device boxes...
power meter, HR, Cadence, Trainer... all but the power meter showed IDs. When I pedaled I got HR and cadence readings and my icon legs went up and down

I havene't ried unplugging/plugging Ant+ dongle but in my case I can't see that as being the problem as the Pro has been found and connected.