Hows this for rubbish: I filled in the survey and completed the process and when the confirmation screen came up it was a completely different registration ID to that in my RideLondon place confirmation email. So I have a confirmed place in the race, and I have completed the travel survey, and have two different ID's.
This, along with that utterly useless map for drop off points etc, plus the complete lack of support from public transport side of things (something I swear I saw would not be an issue on the day), plus no start times yet...argh wants me to tear my hair out.
I also had different reg IDs. But I did have to log in with my email address and password, so I'm sure they can match it up that way! Crap though, and I really want my start time.