Archie_tect
De Skieven Architek... aka Penfold + Horace
- Location
- Northumberland
I once did that on TA after Mrs A_T asked the waitress in a pub to return a badly cooked meal, which they must have simply blasted in the microwave and returned to her, and the owner went off it in reply accusing me of being biased, [which, by that time I was!]... it says far more about their attitude to service when they don't react well to fair criticism.I once reviewed a pub on TripAdvisor when I was a bit younger and cocky. It wasn't a bad review but the owners were so outraged at my suggestion they were reheating Brakes portions that I withdrew it in shame.
How people react to problems sets the good places apart from the bad.