Halfords Help Carrera Virtuoso

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mark st1

Plastic Manc
Location
Leafy Berkshire
IME the head mechanic is just as useless as the rest of them its just that he has been there longer and been "promoted" by default. Save the money your wasting in petrol bud by going backwards and forwards to Helfrauds and give it to the LBS. I had exactly the same issue as you £20 later at a more respectable bike shop gears were smooth bars and seat adjusted to perfection and many miles of comfy cycling since. I dont dislike any of Helfrauds bikes btw just the droids that sell them. And as said by RoadRash you pay peanuts your get monkeys.
 

paul04

Über Member
My bike is very similar bike to the one you have, and I had trouble with the front gears. it did take me a few attempts to get the front gears right, I watched a couple of videos on youtube on how to set the front and rear derailleur. then with abit of fine tuning I got it working fine.
 
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Peter Armstrong

Peter Armstrong

Über Member
My bike is very similar bike to the one you have, and I had trouble with the front gears. it did take me a few attempts to get the front gears right, I watched a couple of videos on youtube on how to set the front and rear derailleur. then with abit of fine tuning I got it working fine.

Was it marking the inside of the gear cog? My pedels are due to be delivered today, then Im taking it back tonight, so hopefully take that bad boy out this weekend!

How is the ride? is it good, all reviews are quite good but when I tell people at triathlon club or at work I got a bike from halford, they all pull their faces.
 

paul04

Über Member
Was it marking the inside of the gear cog? My pedels are due to be delivered today, then Im taking it back tonight, so hopefully take that bad boy out this weekend!

How is the ride? is it good, all reviews are quite good but when I tell people at triathlon club or at work I got a bike from halford, they all pull their faces.

No, not marking the inside of the gear cog. maybe your setup needs more adjustment than mine.
My bike is running just fine, the only done 2 things to the bike, swap the pedals over to spd-sl and change the tyres( no issues with the original tyres, just had a few cuts on them due to debris on the roads)
I've done over a 1000 miles on the bike and very happy with it. You will enjoy it:smile:
 
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Peter Armstrong

Peter Armstrong

Über Member
No, not marking the inside of the gear cog. maybe your setup needs more adjustment than mine.
My bike is running just fine, the only done 2 things to the bike, swap the pedals over to spd-sl and change the tyres( no issues with the original tyres, just had a few cuts on them due to debris on the roads)
I've done over a 1000 miles on the bike and very happy with it. You will enjoy it:smile:

Yep, pedals and tires both done!

Chears, I dont know if you or anyone can answer this. I have just received my cycle shoes, im size 9 and I bough size 10 and my big toe size touches the end, Do cycle shoes "ease up" loosen? and will be comfly after they are broke in? or do they stay stiff and I need to jump up two sizes from 9 to 11?
(Spiuk ZS11R Road Shoe )
 

Mile195

Veteran
Location
West Kent
Yep, pedals and tires both done!

Chears, I dont know if you or anyone can answer this. I have just received my cycle shoes, im size 9 and I bough size 10 and my big toe size touches the end, Do cycle shoes "ease up" loosen? and will be comfly after they are broke in? or do they stay stiff and I need to jump up two sizes from 9 to 11?
(Spiuk ZS11R Road Shoe )

There'll be a little bit of give, but not masses. If your big toe is only just touching the end then you'll be fine. If it's very uncomfortable and crammed right in there however, you might want to consider going up another half size.
 

Peteaud

Veteran
Location
South Somerset
My 2p worth in all this.

Get to know your local bike shop(s)

Some are better than others and some are not so good, maybe some one from your neck of the woods can recommend one.

A good LBS really can be a life saver.

You can also try on clothes / shoes etc, ok so they wont have the same range as a large online retailer, but, you can find out if it fits and many will be open to a bit of price reduction. One of my locals bike shops i use i have never paid full price for anything!

I think your bike just needs setting up correctly, and in truth, halfords find anything more technical than a candle impossible to get right.
 

festival

Über Member
dedicated bike mech's....... that usually means a "yoof" that really wanted to work in the in car entertainment department, bike mechs really do vary from store to store, think about it if you had all the relevent qualifications would you want to work for minimum wage:thumbsup:


Around the time they introduced the Boardman range, I left a leading Independent cycle trader for halfords with the promise of great changes.
A substantial pay rise and improved working conditions etc seemed to imply a serious change in direction but I soon found out this was a local initiative by the area manager who could see the need to employ "cycle people" with qualifications and experience.
Of course once he left everything changed, they wanted me to go on baby seat fitting courses, fit wiper blades etc which I refused and someone came up with the idea that as they were paying me such a huge salary they had to balance the books by removing most of my staff.
Fortunately, they started offering redundancy to all the so called "high earners" (many who knew their jobs) so I bit their hand off and ran back to the Independents asap.
Just to give you an idea, I was running a department that had a turnover of more than £600,000 in 2010, 7 day trading etc, with only 1 other full timer and 3 part timers before the cuts.
They guy who took over from me on half the pay and harsher conditions had never owned a bike since primary school, had no interest in the products or any supervisory experience and lasted 6 months.
The full timer and 2 of the p/t's left shorty after me and now they have the "yoof" you describe on the payroll, for a while I felt frustrated but for my sanity I'm glad I had a lucky escape.
 
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Peter Armstrong

Peter Armstrong

Über Member
So I phoned up my local halfords to see if the "mech" was in, I spoke to him on the phone but he only worked untill half 4, so I couldnt get it down to him after work. anyway, he told me to drop my bike off and they will look at it over weekend and I would get it back on the monday.

These where the things he told me on the phone

1) With this bike being a lower end bike (Entry level) gear changes wont be smooth.
2) Gears on the bike when on my turbo wont work, because the bikes not sitting on the wheel, and the frames being squished out of shape, stopping the gears from working as they should.
3) Somes you have to push the gear leaver futher than the last click to get it to jump to the large cog.
 
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