MontyVeda
a short-tempered ill-controlled small-minded troll
- Location
- Lancaster... the little city.
Slightly off topic but I went into Aldi yesterday and the card reader had a survey question before I could pay. Something like "were you happy with the products in store today?" The cashier went to click "yes" without asking me. I told her to insert "no" since I dislike enforced surveys/questions at checkout. She complained that my answer would affect their store rating.
In my store the cashiers get a telling off if they answer for the customer to try to cheat the rating system. The store needs more than 90% positive responses in order to avoid earache from the regional managers who seem to believe that truerating is more important than sales and profit. IMO it's pointless PITA for both staff and customers.
