Anyone bought a bike from Chain Reaction Cycles?

[brokenflipflop]

It is exciting. I found it exciting. I spent ages choosing it, then looking at it, then upgrading it.

My wife suggested that maybe I should go a ride on it but what does she know? She's crazy.

 

[soulful dog]

My wife suggested that maybe I should go a ride on it but what does she know? She's crazy.

Not a good start to my purchase. I specifically asked them to suggest a suitable set of mudguards for the bike/tyres (700x32), and placed an order based on what they said. No bike yet, but the SKS mudguards arrived today, and according to the details printed clearly on the packaging, the mudguards are suitable for tyres up to 700x28.....

I'm worried now as I also asked their advice on the size of the bike.

 

[brokenflipflop]

Don't worry - the mudguards might just fit, if not, they can be changed.

I'd bet the bike will be the size you ordered - it's not something they would normally get wrong.

What's the worst that can happen - send the wrong one back - get sent the new one (their mistake, they pay postage)

Simples

 

[soulful dog]

Just thought I'd post again on this thread to report a fairly hassle free purchase from Chain Reaction Cycles. I've now got the bike, just over a week from it being ordered (posted a photo in the gallery). It only needed the handlebars straightened and pedals added (pedal spanner included in the box), and it was ready to ride.

I managed to take it out for a quick 10 miles tonight and have noticed a couple of things with the gears though. It's rubbing on the front derailleur in some gears, and one of the middle gears it feels like the chain is slipping. I presume the gears just need some adjustment and it's nothing too problematic?

 

[danger mouse]

Customer service and delivery is very good. I ordered some bar tape (not quite the same scale I know) but Paypal gave the wrong delivery address. I emailed them byt they let me know they had to either send or cancel. I canclled order , re ordered and it was delivered the next day with an immediate refund.
Not bad and good luck with the Bike

 

[Gbola]

Most of their bikes

Most of their service

I bought Boardman hybrid compo from Halfords and I have regretted it ever since. First front gears were not set up properly. They replaced my tyres and I started having squeaking noise which they were unable to rectify after seven visits. In fact I had to dial in the front brake pad myself following the advice on the internet. Now my front wheel is wobbly. All this for a bike less than 5 week old. I have decided to forgo the warranty and take to a local bike dealer next week.