Not mine but a neighbour got a Boardman Hybrid Team on the c2w scheme last weekend. Talking to her on Thursday evening she said she couldn't get comfy on the bike and didn't like the gearshift or brakes and the guy at
Halfords had told her on wednesday that everything was as it should be!!!
Had a look for her this morning the saddle was to low bars to high the gear and brake levers had to be adjusted to her hands as they were set horizontaly. reindexed the front and rear deraileurs. The brakes (juicy 3's) had no power in them so give them a bleed and there was air in them.
Went for a quick ride around the local area to make sure she was happy and all was well.