OP
OP
Fifelad
Guru
- Location
- Carnock,Fife
Thanks for the feedback folks. My gut instinct was they were very helpful and I would be inclined to deal with them.
Spa cycles Harrogate
- Thread starter Fifelad
- Start date
Page may contain affiliate links. Please see terms for details.
Nibor
Bewildered
- Location
- Accrington
Harrogate is a lovely place to spend a weekend TBH
All uphill
Still rolling along
- Location
- Somerset
Kingfisher101
Veteran
Look at Trustpilot and Google reviews as well. Everyone who has said they are rubbish cant be all lying.
They will be helpful till they get your money.
They will be helpful till they get your money.
fossyant
Ride It Like You Stole It!
- Location
- South Manchester
Spa and SJS are my go-to for hard to get components.
bobzmyunkle
Über Member
I've had a good few wheels from them and a couple of friends have bikes from them - titanium and steel.
For a new bike, I'd always want to test ride before I bought though. Do you know someone who owns one? Or have a trip to Harrogate as suggested above.
vickster
Legendary Member
The Op asked for our experiences, we have given them. Whether I would have the same experience again tomorrow , I would hope so but can’t say for sure.
My bike including the handbuilt wheels serves me well as my current winter ride (although it’s now got a different 1x groupset, different tyres, different bartape).
Nibor
Bewildered
- Location
- Accrington
I think they may be a little don't suffer fools gladly and maty come agross as prickly until you develop a rapport?
Also there are ways to complain. They may not respond to some well.
Also there are ways to complain. They may not respond to some well.
fossyant
Ride It Like You Stole It!
- Location
- South Manchester
Only Kingfisher has a bad experience from all the folk here that deal with them ? They are a proper bike shop, even the web site is old skool made on a ZX81.
T4tomo
Legendary Member
agree I've always found them helpful when speaking to them. They are Yorkshiremen, they don't suffer fools, maybe that was kingfishers problem.
Kingfisher101
Veteran
Its not about not suffering fools, they totally messed up my wheel build. I think if they build a wheel for a 10 speed and the bike has a 11 speed and is in front of them its not me that's the fool?
Also I would call swearing at customers especially in front of young children and using the F word unacceptable really. Its all there if you read the reviews.
They might not have a bad reputation on here but they certainly do generally.
Also I would call swearing at customers especially in front of young children and using the F word unacceptable really. Its all there if you read the reviews.
They might not have a bad reputation on here but they certainly do generally.
Nibor
Bewildered
- Location
- Accrington
Sorry that sounds really aweful and sounds like they messed up properly for you
vickster
Legendary Member
As a well spoken Southern female (who visited with another well spoken Southern female), we had no issues with them being rude or brusque. They were fine when chatting on the phone too, Maybe they had a giggle at my request for purple cable outers but they happily sourced and fitted
