Reply missing and toolbar non functioning

[Pat "5mph"]

Thank you @Darius_Jedburgh: this is the first time I know of an app for CC.
@Shaun could you enlighten us, please?
Can you solve @Darius_Jedburgh's issues with the app?

 

[Chislenko]

@Darius_Jedburgh I tried CC on my Samsung phone and on the tablet, none wanted me to download an app.
Could you maybe uninstall the app, access CC just from the browser?

Pat, when the issues were happening I was getting a "download the app" icon at the bottom left hand side of my screen. It now appears to have disappeared, I think this is perhaps was DJ saw.

Edit. For more information this app icon only appeared when the post reply one disappeared!

 

[Darius_Jedburgh]

Thank you @Darius_Jedburgh: this is the first time I know of an app for CC.
@Shaun could you enlighten us, please?
Can you solve @Darius_Jedburgh's issues with the app?

The first time I visited the site after this wonderful upgrade, the bulk of the screen was covered by an invitation to download the app. I think it said how much better the app would be!(Sounds like one of Boris's stories).
I deleted it and used the browser.
This screen appeared every time I used the browser so to stop being p****d about with geek messages I clicked on the button provided.
The app downloaded just like every other app does.
How the app appeared if the geeks have no knowledge of it raises lots of questions - not least about the competence of said geeks.

 

[Pat "5mph"]

How the app appeared if the geeks have no knowledge of it raises lots of questions - not least about the competence of said geeks

Sorry to disappoint you, I'm not an IT geek, neither is any of the mods team - it wasn't required on the job specs
Only @Shaun, the forum's owner, is an IT tech, he's got the answers, he will fix it.

 

[PaulSB]

Thank you @Darius_Jedburgh: this is the first time I know of an app for CC.
@Shaun could you enlighten us, please?
Can you solve @Darius_Jedburgh's issues with the app?

The app is only a desktop shortcut to the site, not an app in the true sense. Works very well.

 

[Grant Fondo]

so on my windows pc i can use smileys, , see.
On android no smileys, but

button is there all the time now.

 

[Dogtrousers]

I can use smileys ok on Android
And I have a reply button too

 

[Grant Fondo]

I can use smileys ok on Android
And I have a reply button too

is there a fix i need to do?

 

[Darius_Jedburgh]

It's not just pictures.
Just clicked on the link to Bernal's crash and couldn't get back to the thread.

 

[Shaun]

The upgrade brings initial support for using CC as a PWA (Progressive Web App) - which, for certain devices and browsers, allows members to use CC in an app-like window using a browser-based framework as the backbone.

If using the PWA isn't working well, you should be able to uninstall it (see details below) and continue using CC with your device's web browser.

I borrowed a Samsung S9 with Chrome to test it and it seemed to work okay. With regards to viewing images and visiting external links, I've taken some screenshots below to show what controls should be available - let me know if these are missing for you?

Installing as an App:

Which should put a shortcut on your device desktop:

When opening CC using the App icon it should look like this:

When viewing an image/attachment there should be some controls in the upper right corner - specifically an 'x' to close the overlay:

... and when visiting an external site link, there should be a short banner across the top of the page (appears when you scroll) with an 'x' to close and return to CC:

... and to remove the "App" you should be able to tap-and-hold the icon and uninstall it: