... received a 16 page fax [steam powered] yesterday consisting of blank sheets. The solicitor sending the agreement through loaded the pages face up....
As a telecoms technician, my experience tells me that if a customer tries to report a problem receiving faxes, it's because
a. someone like your solicitor has faxed the blank side of the page
b. the ink cartridge needs replaced.
c. someone has unplugged the fax machine
d. there is no paper in the fax machine.
Fax machines used to be the bane of my life and it's generally always user error but customers don't like to admit they've been stupid.