Missing Icons and Smilies Niggle

[Reynard]

@Reynard are you still having problems with missing editor icons?

Soz, been intermittent for a few days and only just seen this.

Yes, no improvement @Shaun - still all the same ones missing, I'm afraid. If I mouse over the squares, I get the text box with the description, but I can't see what they are unless I do that. Not ideal but it's liveable with.

CC is also still useless on my phone. I don't have any navigation capability whatsoever.

Suspect it's my elderly tech that might be contributing to the issues.

 

[PaulSB]

I had a similar issue for the last few days. The text box had a beige background, same as the post header, and none of the text editing icons or smilies were available to use - all greyed out.

I logged out, cleared my cache and history, switched off the phone, switched on again and after logging in everything was back to normal.

I'm using a Moto G6, about 18 months old.

 

[PaulSB]

I had a similar issue for the last few days. The text box had a beige background, same as the post header, and none of the text editing icons or smilies were available to use - all greyed out.

I logged out, cleared my cache and history, switched off the phone, switched on again and after logging in everything was back to normal.

I'm using a Moto G6, about 18 months old.

I've just had to repeat the above process, successfully. I wondered if there is an ongoing issue?

 

[Pat "5mph"]

I'll put this to the attention of @Shaun.
Edit:
Fwiw, I'm using a Moto G4, the site is displaying perfectly on mine.

 

[PaulSB]

I'll put this to the attention of @Shaun.
Edit:
Fwiw, I'm using a Moto G4, the site is displaying perfectly on mine.

Just to mention this is the fourth ocassion I have had to log out, clear history and cache in order to get the "functions" bar to work. Bold, underline, italic etc. As mentioned before all become greyed out and unavailable, emojis disappear and the post box - the one I'm typing in now - turns beige.

 

[Pat "5mph"]

Shaun had not been on line recently, but I'll link this to the upgrade thread he is keeping in the mods area.
Sorry about these issues you're having with the new layout

 

[PaulSB]

Shaun had not been on line recently, but I'll link this to the upgrade thread he is keeping in the mods area.
Sorry about these issues you're having with the new layout

I'm not unhappy Pat, I mention it it so Shaun is aware. If nothing is said, nothing happens. 🙂

Thanks for keeping an eye on this thread.

 

[Shaun]

@Reynard and @PaulSB could I ask a really big favour. Could you download a browser that you haven't used before on your device and login to CC and let me know if it looks the same / has the same problems?

Opera - https://play.google.com/store/apps/details?id=com.opera.browser
Chrome - https://play.google.com/store/apps/details?id=com.android.chrome
Firefox - https://play.google.com/store/apps/details?id=org.mozilla.firefox
Vivaldi - https://play.google.com/store/apps/details?id=com.vivaldi.browser
MS Edge - https://play.google.com/store/apps/details?id=com.microsoft.emmx

Thanks

 

[PaulSB]

@Shaun I've loaded Opera and will use it for a while. Everything looks the same. The issue is random for me and fixed by clearing history, shut down and restart.

I'm using a Moto G6 running Android 9. Version PPPS29. 55-35-12.5.

If/when it reocurrs I'll post in here.

 

[Reynard]

Clearing history does nothing for me. Mind, as I said, I suspect it's down to my old laptop and OS.

I've figured out which blank box does what, so it works for me.

Still can't navigate CC on my phone, but don't tend to use that for much internetting. The joys of using older tech...

 

[PaulSB]

The issue has just reoccurred in Chrome - the message box was beige and none of the formatting tools and smilies etc. available. All were greyed out.

I checked in Opera and everything was as normal. Cleared Chrome and that is now back to normal.

@Shaun @Pat "5mph"

Thanks

 

[EltonFrog]

I’m not sure if this is the problem your talking about. But in the message box if the round cog thing is orange the box becomes beige and icons fade, if you click on the cog the icons become useable and the message box is white.

Does that make sense?

 

[Pat "5mph"]

@CarlP indeed!
I had not noticed.
I use the cog setting sometimes because it shows hidden links and stuff, coding if you like.
I use it when checking out hidden messages by presumed spammers.
Well spotted!

 

[PaulSB]

@CarlP - that's it. Problem solved. Thank you.

I must have been accidentally touching the cog and so creating what I thought was a glitch.

 

[EltonFrog]

@CarlP - that's it. Problem solved. Thank you.

I must have been accidentally touching the cog and so creating what I thought was a glitch.

you’re welcome.

That’s what happened to me, I discovered it by accident.