Joining PorkyPete on getting back to the point....
East Kilbride: Can't get a bike made up for at least a week which, when you're desperate to get out there, just doesn't cut the mustard. They sold me pannier racks that couldn't possibly fit the bike (Subway Carrera 2) but it's supposed to be their most popular bike so surely they would know that?? They are pretty unhelpful on other things too - I recently bought my son a cheapie first "proper" bike and before I actually paid for it, I wanted to make sure that he was the correct height for it; ended up having to remove the bike from an upper rack myself because they couldn't be arsed. Have taken my son's bike back once already and they're claiming he's dropped it so many times that this is the reason the brakes were rubbing.... Unfortunately I don't know enough about repairing/upkeep of bikes yet to know when I'm being told a pack of nonsense. I shall be using LBS to do services in future, as so far, Halfords haven't impressed.
East Kilbride: Disappointing for the novice needing help
East Kilbride: Can't get a bike made up for at least a week which, when you're desperate to get out there, just doesn't cut the mustard. They sold me pannier racks that couldn't possibly fit the bike (Subway Carrera 2) but it's supposed to be their most popular bike so surely they would know that?? They are pretty unhelpful on other things too - I recently bought my son a cheapie first "proper" bike and before I actually paid for it, I wanted to make sure that he was the correct height for it; ended up having to remove the bike from an upper rack myself because they couldn't be arsed. Have taken my son's bike back once already and they're claiming he's dropped it so many times that this is the reason the brakes were rubbing.... Unfortunately I don't know enough about repairing/upkeep of bikes yet to know when I'm being told a pack of nonsense. I shall be using LBS to do services in future, as so far, Halfords haven't impressed.
East Kilbride: Disappointing for the novice needing help