How Do You Find Your Local Halfords

[The Jogger]

Got this idea from another thread and after my recent experience with that lot. We can copy and paste the list as it goes on each new post. So Excellent, Good, Bad or Total Rubbish on the list only. You can post your reaasons seperately from the list. This way we might find some really good branhes that are worth a visit.

List
Mine is: Chichester ........... Total Rubbish

 

[Garz]

OK being near manchester I am technically near quite a few, but here goes my brief experiences:

Bolton - rubbish range of bikes, not worth visitting unless you are after a well stocked specific product.
Bury - weekend staff useless with little technical ability.
Manchester (cheetham hill) - Not bad, could get messy with wrong day/person.

 

[The Jogger]

Try to keep the list going by copy and paste..........

Chichester ........... Total Rubbish
Bolton.................. Total Rubbish

 

[Angelfishsolo]

Aberdare ........... Total Rubbish

 

[The Jogger]

Chichester ........... Total Rubbish
Bolton.................. Total Rubbish
Aberdare ........... Total Rubbish

 

[Joe24]

Nottingham, run by chavs who have no idea about bikes. RUBBISH.
Ive never been in there to buy a bike or anything for a bike though mind, i did go in a while ago(before i was into cycling) to look at folding bikes, and the guy didnt have a clue about anything

 

[Bigtwin]

Easy - it's on the ring road with a big sign outside.

Less flippantly - it's complete cr@p - it's a Halfords. They all are.

Latest one was a non cycling friend who couldn't work our why the brakes on his son's new bike were arse. They had managed to put the blocks in the wrong way round so the pads slid out when you braked.

That takes some doing.

So -

Chichester ........... Total Rubbish
Bolton.................. Total Rubbish
Aberdare .............. Total Rubbish
Guildford.................Total rubbish

 

[Gerry Attrick]

Just a thought, but given the almost unanimous disapproval of Halfords, has anyone actually written formally to their customer services department outlining their grievences? If so, what was the outcome?

 

[The Jogger]

Chichester ........... Total Rubbish
Bolton.................. Total Rubbish
Aberdare .............. Total Rubbish
Nottingham............ Total Rubbish
Guildford.................Total rubbish

 

[Bigtwin]

Just a thought, but given the almost unanimous disapproval of Halfords, has anyone actually written formally to their customer services department outlining their grievences? If so, what was the outcome?

Actually yes. I got given a Professional Socket Set. They are, or at least were, guaranteed for life on an exchange basis.

Had a prob with the release on one of the ratchets - they refused to change it. Wrote and complained. Never got a reply.

Went to another store and told the 12 year old server that they were exchange items. Said "Oh OK", clearly having no idea at all what I was on about, and changed it.

Uselessness can work for you sometimes.

 

[medication25]

Chichester ........... Total Rubbish
Bolton.................. Total Rubbish
Aberdare .............. Total Rubbish
Nottingham............ Total Rubbish
Guildford.................Total rubbish
London:
Peckham: Rubbish -- nothing at all on stock, 2 weeks to fit a new rear hanger.
ST. Pauls, London -- Good, most bikes are in stock, or can be orderd in real fast, staff know what they are talking about.

 

[Joe24]

Just a thought, but given the almost unanimous disapproval of Halfords, has anyone actually written formally to their customer services department outlining their grievences? If so, what was the outcome?

Didnt Bonj? Where did that thread go? His letter to them was quiet funny if i remember right.

 

[The Jogger]

Chichester ........... Total Rubbish
Bolton.................. Total Rubbish
Aberdare .............. Total Rubbish
Nottingham............ Total Rubbish
Guildford.................Total rubbish
Peckham............... Total Rubbish
St Pauls ............... Good

 

[The Jogger]

Don't forget to copy and paste

 

[stoatsngroats]

Don't forget to copy and paste

I get the idea....


Chichester ........... Total Rubbish
Bolton.................. Total Rubbish
Aberdare .............. Total Rubbish
Nottingham............ Total Rubbish
Guildford.................Total rubbish
Peckham............... Total Rubbish
St Pauls ............... Good
Rustington..............Crap (Bikehut tho' can be OK!)