I’m desperately trying to support the economy by buying things I want. I’m particularly keen on racing bikes and accessories, musical instruments and associated recording equipment etc. Every time I find something I’m interested in, I go to the manufacturers website to find a local dealer, only to find they either don’t carry any stock, or only have about 2 items. I don’t want to order anything, as I want to try it out, or maybe just see it in the flesh. Often, but not always, the problem is that I read silly magazines and online reviews about stuff that won’t be in production for some considerable time. Also, in the last 6 months, I’ve been unable to get a painter and decorator, tree surgeon or builder to actually turn up and tell me how much they want to do a job for me. Meanwhile, organisations such as the NHS waste their time responding to what the customer wants, rather than needs; the equivalent of a car mechanic being required to change the clutch on a car that actually needs new brakes. But the customer must have choice.
It just seems a complete miracle to me that any business I’ve had any dealings with actually survives.
It just seems a complete miracle to me that any business I’ve had any dealings with actually survives.
