Halfords Web Site Mess Thread

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I think someone else mentioned that their order was in multiple packets... placed an order for 10 inner tubes, got 10 parcels this morning. Thought cycling was meant to be environmentally friendly!

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fossyant

Ride It Like You Stole It!
Location
South Manchester
At the risk of Godwin'ing the thread, I think they could pull the Nuremburg defense here. Plus most picking notes are unpriced, so they'd have been more likely to be reprimanded for not picking orders.

The picking notes/despatch notes just listed each item, one by one.
 

fossyant

Ride It Like You Stole It!
Location
South Manchester
Oh god, I hope my 5 innertubes don't come in seperate packets, my neighbour won't be impressed !:whistle: And there are tyres arriving today from PBK. Must buy her some flowers !
 

fossyant

Ride It Like You Stole It!
Location
South Manchester
take it it is too late to provider her with a plastic bag just in case? :laugh:

Yup, logged in and pressed deliver to any neighbour on my phone this morning.

From DPD web site:-

Neil, my delivery driver is on delivery number five, I am no. 20. He is less than a mile from my house. How cool is that DPD !!! Delivery within the hour !
 

Cubist

Still wavin'
Location
Ovver 'thill
Never underestimate human greed.
 

Cubist

Still wavin'
Location
Ovver 'thill
I see it more as an opportunity to get one up on "the man" :-)
I see it as dishonest and exploitative. The error was reported as a glitch early on, and yet folk flocked to get, effectively, something for nothing. It may seem like a means of putting one up Halfords, but perhaps people could take time out and reflect on what it means. The glitch was put on HUKD. Perhaps a dozen cycle chatters managed to ( who used the term "loot"?) take advantage, including at least one whose order went into thousands of pounds, so multiply this by literally hundreds, if not thousands of people all doing much the same. I liken it to the rioters of a couple of years ago who went into town knowing the stores were all being smashed up and running away with armfuls of designer gear.

Halfords may be crap in some people's eyes, but they sell a large number of good value bikes to a lot of people. This forum is full of people willing to criticise, but think about it. Many buyers don't know what they want and haven't researched bikes before going in. Their criteria may even be the colour of the basket on the front, and staff do their best, given their knowledge and experience to match what a customer needs with a decent bike. This is open to criticism, and I for one wish they would take a long hard look at their business model, but I still go in on a Sunday when i need a gear cable or a set of bolts. How can they hope to improve their business if they are trying to make up for losses of possibly tens,or even hundreds of thousands of pounds lost to looters?
 
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