Alexvs
Well-Known Member
- Location
- Milton Keynes
Just so you know this is the same as all payment systems as we have those issues using Sage Pay at my work as they request the funds first which reserves them and then they do the address and 3D secure checks. Unfortunately if it fails any of these then it may take up to 3-7 days to return those funds depending on your bank. They've not taken the payment though so it's not available for them to return to you and some banks will accept a confirmation that the funds haven't been taken to release them back to you so check with your bank. Anyway sorry for off topic just thought I'd let you know it's not an SIS issueWord of caution about Science in Sport website payments still get taken if you get a payment failed message, as I found to my anger and surprise to see 3 payments were taken when I was expecting 1 today