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Grayduff

Über Member
Location
Surrey
Yep that is the same FIRST email response i got from them, they did refund my money this morning, however they did not like the fact i left negative feedback on Amazon for them, i still questioned the fact they had done the same to 5/6 other people.....and will not admit that they did not send the item out in the first place..
 

Jenkins

Legendary Member
Location
Felixstowe
I've decided not to wait for any replacments and have raised a claim for a refund. Negative feedback will be left after I've received my money. Oddly it seems like only these goods have been "lost" in the post.
 

jifdave

rubbish uphill, downhill 'balast' make me fast
Location
Rochester
I've decided not to wait for any replacments and have raised a claim for a refund. Negative feedback will be left after I've received my money. Oddly it seems like only these goods have been "lost" in the post.

got a second response.... load of rubbish about them now being massively out of pocket and then they said i can wait or do i have a solution...

i suggested they send me a flavour they do have in stock.... lets see.
 

Grayduff

Über Member
Location
Surrey
got a second response.... load of rubbish about them now being massively out of pocket and then they said i can wait or do i have a solution...

i suggested they send me a flavour they do have in stock.... lets see.
Got exactly the same response...they are full of it :-(
 

Jenkins

Legendary Member
Location
Felixstowe
got a second response.... load of rubbish about them now being massively out of pocket and then they said i can wait or do i have a solution...

Same responses received here. I've had notification that my refund has been approved so, when it appears on my card they'll find another -ve on their profile.
 
Set of Shimano R501 wheels here for £66.
I've never used this seller, so am unable to comment on their level of service etc.
£63.35 from ribble cycles until 25th November. Just remember to add XMAS12 to you basket at checkout. I have used them and been very happy with their service. Pretty sure P&P was free as well.
 

Kbrook

Guru
Grrrrr... I was searching for a winter bike and really wanted the Ribble winter with the new 11 speed 105. I rang them last week to see if the offer was coming back, they said no. I went and bought a Giat Defy which is being delivered tomorrow. Low and behold the Ribble is back on sale at £619.99, I think SatNav got one last time.

Gutted, anyone want to buy a Giant !

http://www.ribblecycles.co.uk/sed/r...upset?part=SE14ARIBSHIM5800WINT&sub=conf_SERW
 
Grrrrr... I was searching for a winter bike and really wanted the Ribble winter with the new 11 speed 105. I rang them last week to see if the offer was coming back, they said no. I went and bought a Giat Defy which is being delivered tomorrow. Low and behold the Ribble is back on sale at £619.99, I think SatNav got one last time.

Gutted, anyone want to buy a Giant !

http://www.ribblecycles.co.uk/sed/r...upset?part=SE14ARIBSHIM5800WINT&sub=conf_SERW
Yep I got it for my OH. I'm jealous, it's a really nice bike actually and better spec than my fuji finest 1.1. Never mind.
 

vickster

Legendary Member
Grrrrr... I was searching for a winter bike and really wanted the Ribble winter with the new 11 speed 105. I rang them last week to see if the offer was coming back, they said no. I went and bought a Giat Defy which is being delivered tomorrow. Low and behold the Ribble is back on sale at £619.99, I think SatNav got one last time.

Gutted, anyone want to buy a Giant !

http://www.ribblecycles.co.uk/sed/r...upset?part=SE14ARIBSHIM5800WINT&sub=conf_SERW

Did you order the Giant online? If so, under DSR, you should be able to return unridden for full refund
 

Kbrook

Guru
I did order it online, what's the cost of sending a bike back though, quite substantial I would imagine. I will look into it.
 
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