Evans Cycles... Have you bought a bike from them?

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0lonerider

Veteran
Location
tyneside
The only reason I don't use Evans is there's nowhere to lock your bike up near there store at the metrocentre branch :sad:
 

Pale Rider

Legendary Member
My recent Evans experience was OK, if a bit too corporate for my liking.

They are clearly trying to professionalise the bike buying process which was a bit hit and miss in some traditional bike shops.

Evans has only been partially successful at that in my view, but I reminded myself I was buying the bike, not the shop, so we rubbed along fine.

I used the Durham branch, it's the north east where everyone knows everyone and my relationship with the assistant improved after we discovered we have a couple of mutual acquaintances.
 

Hill Wimp

Fair weathered,fair minded but easily persuaded.
Two of my bikes have been bought via Evans and the C2W scheme.

Each time i have known what i wanted got the to order it and any extras then taken it straight to my LBS to be checked over. The last bike, my latest tourer had a buckled wheel which wasn't automatically obvious to my eye but one they should have picked up when putting the bike together. It was a faff getting them to admit their problem but i eventually got them to cough up and reimburse me.
 

0lonerider

Veteran
Location
tyneside
Be much easyer if they had stands outside as the main entrance is always busy with customers and staff trying bikes out on the carpark, it's also the door of choice for there warehouse staff
 

vickster

Squire
Be much easyer if they had stands outside as the main entrance is always busy with customers and staff trying bikes out on the carpark, it's also the door of choice for there warehouse staff
How about writing to the manager and asking :smile:
 

Ciar

Veteran
Location
London
Never bought a bike from Evans, have bought various items and depending who you get they can either be very helpful or the complete opposite, when i buy a bike it comes from my LBS as they are great and i have a good relationship with them, as for fits i pay out and get them done mostly because i seem to be bloody clueless about finding the correct height ;-)
 

fossyant

Ride It Like You Stole It!
Location
South Manchester
The wife's hybrid was from Evans and a Trek tag-a-long. Bought them on interest free. Only issue we had was I was served by the mechanic, and he was having trouble with the tills :laugh:.

Their price match is OK, especially for collection. Got over £25 off my panniers. Was able to cycle over to the Velodrome shop on my way home to collect them.
 
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