I was just wondering how many people
really need an 11 but could actually do with a bigger sprocket at the other end of the cassette. Either that or smaller steps between their gears.
I had a 52/14 top gear for years, so ~3.7:1. That was occasionally a bit too low a ratio so more recently I have switched to 48/12, which is 4:1. I can ride to well over 50 kph (30+ mph) in that gear (downhill). Many bikes these days seem to have a 50/11 (4.4:1) or even a 52/11 (4.7:1) top gear. WHY!
But, we digress... If a new cassette has been fitted, that is what I would check first. Missing spacers would surely mean the cassette potentially moving
further from the stays since the spacers go on the inside next to the biggest sprocket?