I really meant as building bikes, not the ins and outs of carbon frame weakness etc..
Carbon frame crumbling
- Thread starter Brava210
- Start date
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I really meant as building bikes, not the ins and outs of carbon frame weakness etc..
jefmcg
Guru
That's never going to be covered by warranty. You've obviously left it out in the rain at some point, and as everyone knows, carbon bikes melt in the rain.
gbb
Squire
- Location
- Peterborough
Im not saying this IS whats happened, just theorising based on an experience of mine.
Where your cable enters the carbon frame, is there an insert made of another material in there, to add strength or resist wear on the carbon. If for instance that was alloy, its liable to corrosion if exposed to salt etc, that corrosion is like a white fluffy blister and as it swells its quite capable of lifting the carbon thats adhered to it.
Just theorising...paricually as its in an area where moisture may collect.
Where your cable enters the carbon frame, is there an insert made of another material in there, to add strength or resist wear on the carbon. If for instance that was alloy, its liable to corrosion if exposed to salt etc, that corrosion is like a white fluffy blister and as it swells its quite capable of lifting the carbon thats adhered to it.
Just theorising...paricually as its in an area where moisture may collect.
That's never going to be covered by warranty. You've obviously left it out in the rain at some point, and as everyone knows, carbon bikes melt in the rain.
Shouldn't a carbon fishing rod be used in the rain then?
Smokin Joe
Squire
- Location
- Bare headed cyclist, Smoker
No, it doesn't.
ayceejay
Guru
- Location
- Rural Quebec
These are the attention to detail items that annoy me when there is none.
Wherever a cable touches a frame there will be wear and this should be protected.
Some manufacturers do this by design some bike shops do this on assembly some conscientious owners do it with frame patches, cable donuts etc.. Who s responsible when something like this (the OP's prob) happens?
Wherever a cable touches a frame there will be wear and this should be protected.
Some manufacturers do this by design some bike shops do this on assembly some conscientious owners do it with frame patches, cable donuts etc.. Who s responsible when something like this (the OP's prob) happens?
mjr
Comfy armchair to one person & a plank to the next
- Location
- mostly Norfolk, sometimes Somerset
30% discount is sort of bogus when it's a shop own brand, as Boardman (or Apollo or ...) is for Halfords, and anyway, 30% off of "broken" is "brok"?
ayceejay
Guru
- Location
- Rural Quebec
I think you will find that is 33.33% Fred
Hulk_slogan
Active Member
I recently had an interview and 'road test' at my local halfords store.. It was scary, and I knew about halfords reputation beforehand, but when I learnt how their staff are trained and or expected to learn how to do skilled aspects of the job, I walked away.
Its the company and management to blame. Typical retail cost cutting, and like all business the profits come first.
I feel sorry for the staff who may have a genuine interest in cycling/automotive stuff, but are left pretty much to their own devices. Maybe this is for another post though!
If I was you, go back to the store, take with you a bank statement showing you paid halfords that sum of money if you paid by plastic and cant find the reciept.
Tell them its unacceptable and potentially unsafe should the damage continue and you are concerned about the frame failing.
If they say its wear and tear, I would question this as its a 6 month old product and regardless if it is just aesthetic paint wear, it should last longer than 6 months before peeling.
I would also contact the manufacturer. You may be referred to them to do this yourself anyway by halfords, or you might get a nice member of management who will sort it for you.
One thing I can say for absolute certain is, halfords started a huge company wide campaign last summer because they were amongst the lowest rated for customer service. Had a huge amount of info about it at the interview
Would be worth calling ahead and asking to meet directly with the manager with the bike.
Its the company and management to blame. Typical retail cost cutting, and like all business the profits come first.
I feel sorry for the staff who may have a genuine interest in cycling/automotive stuff, but are left pretty much to their own devices. Maybe this is for another post though!
If I was you, go back to the store, take with you a bank statement showing you paid halfords that sum of money if you paid by plastic and cant find the reciept.
Tell them its unacceptable and potentially unsafe should the damage continue and you are concerned about the frame failing.
If they say its wear and tear, I would question this as its a 6 month old product and regardless if it is just aesthetic paint wear, it should last longer than 6 months before peeling.
I would also contact the manufacturer. You may be referred to them to do this yourself anyway by halfords, or you might get a nice member of management who will sort it for you.
One thing I can say for absolute certain is, halfords started a huge company wide campaign last summer because they were amongst the lowest rated for customer service. Had a huge amount of info about it at the interview
Would be worth calling ahead and asking to meet directly with the manager with the bike.
Cyclist33
Guest
- Location
- Warrington
Zactly, and.this is also what most local bike shops do with most of the bikes they retail.
Cyclist33
Guest
- Location
- Warrington
Agree in terms legal. But. Does it compromise the ride? If not then just liken it to a scratch got while transporting bike on a train. Chillax.
