Time Waster
Veteran
I think the best main dealership sales person was this woman who told us all the negatives about the Ford SUVs that were what Ford were trying to push everyone towards. She basically told us that they were not as safe as the normal cars whos platform they come from. One she said had dropped an NCAP star as Ford took some feature off and the extra weight was a negative on safety too. Also got told about some dodgy engines in certain models too. She was honest and since she was a mother and we had our then young kid with use she focussed in safety. Good sales technique perhaps but she took over from a male colleague who was pushing the SUVs until a guy drove up who looked like he was a higher commission. That was when he ditched us without a comment and the saleswoman took over. Quite frankly we would never have bought from the man because his attitude was pure super salesman chasing commission.
In the end we chose to buy a van and convert it instead. The visit was a genuine look but we were wavering between car and van. In the end the van dealership had a feel of a family affair even though it was a big used van dealership locally. Our van had these strange dents and the dealership said they would paint them properly and colour match them. We got it and noticed downt he road that the pain was very roughly painted on and was a lighter colour completely. You could tell it was not even close and it had brush strokes dried into the paint. They have not rusted so TBH we do not care. We're selling it now and won't bother doing anything with them. It just makes me think all dealerships do ans say different things. If you do not confront them before the deal is completed then you have to live with it or claim against warranty. Dealerships do not get affected byt the lies or dodgy practises. I often think the bigger ones are worst in many cases. The smaller dodgy ones tend to get shut down or sanctioned I reckon. I know a few dealerships we used to visit who were actually shut down by trading standards.
In the end we chose to buy a van and convert it instead. The visit was a genuine look but we were wavering between car and van. In the end the van dealership had a feel of a family affair even though it was a big used van dealership locally. Our van had these strange dents and the dealership said they would paint them properly and colour match them. We got it and noticed downt he road that the pain was very roughly painted on and was a lighter colour completely. You could tell it was not even close and it had brush strokes dried into the paint. They have not rusted so TBH we do not care. We're selling it now and won't bother doing anything with them. It just makes me think all dealerships do ans say different things. If you do not confront them before the deal is completed then you have to live with it or claim against warranty. Dealerships do not get affected byt the lies or dodgy practises. I often think the bigger ones are worst in many cases. The smaller dodgy ones tend to get shut down or sanctioned I reckon. I know a few dealerships we used to visit who were actually shut down by trading standards.