Maybe I’m more simple than you. I’d have bought it. Then kept or returned as appropriate. To get what I wanted - irrespective of their policy decisions…..
I think sometimes we get surprised by a process we weren't previously aware of.
I recall going to a
Halfords tyre fitting bay for some new tyres.
I also wanted a TPMS sensor fitted (which id already got)...and his instant reply was...oh sorry we don't or can't do that !
I hadn't expected that and in that instant, it irked me. So I cancelled the fitting and drove off mildly irritated.
And within 10 minutes I realised, well that's their process, it's me that's wrong.
So I drove back and apologised (I wasn't rude, just perhaps a bit irritated) and asked if he would reinstate the order...which he was happy to do.
Sometimes we just get surprised by something and need a few minutes to digest it...
I got the sensor fitted later ...