Another Halfrauds grumble

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The Dwaff Family

Senior Member
Location
Bucks
Excellent stuff Funnymummy, a girl after my own heart :biggrin: My middle one is also autistic, with boys either side of her who are just way too full of beans, I will remember to use them in my favour next time, good on you!
 

stevetailor125

Active Member
I'm not sticking up for the Halfords staff, but they are only as good as there training and their personal experience of the products. It realy annoys me that companies empoy staff who obviously have never used the products they sell, cycle shops with staff that have never ridden a bike, let alone repaired them. It isn't just cycle shops, I go into most shops nowdays knowing more than the staff
 

festival

Über Member
The crazy thing is If the member of staff wasn't completely useless she would have worked out very quickly that ensuring your satisfaction would also of saved her valuable time for the sake of something that would of cost the company very little. Whats the point of being in charge if you cant make a trivial but to you important decision like that in an instant.

The other day I needed some brake cable outer in a hurry on my day off and went to my local halfrauds, half a mile away.

They sell it from a roll by the metre. I was offered an inner cable & outer in a pack, when I said that's not what I asked for I was told "we don't have any" when I told him I could see it behind the desk I was told "its for repair work" when i asked how much did he needed and when was the work going to be done because he had been on his mobile when I interrupted him, he said "eh I don't know" I said, so are you going to sell me a metre or do I have to call for the manager. "He said he didn't have a code to put it trough the till" I pulled out a slip of paper with the 6 digit code and handed it to him.

Game set & match.

Somehow I just knew It wasn't going to be simple and had done my homework.

Boy, they do make the simplest things difficult
 

JBP

New Member
Location
Brighton
Apparently in the last few weeks they've stopped doing student discount as well, or as I suspect, the zombie that served me the second time didn't have a clue.
 
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