Jesus Mags, Im sorry to hear about this, it sounded so postive - i hope the complaints move things on a bit but it's ridiculous.
You're in London you say....?
Very sorry to hear this maggers, but unfortunately not surprised. Good luck chasing it up.
Both officers involved have moved offices now. PC L*** who was the one who took my statement and made various comments about how cyclists can be difficult to see (grrrr) is now in CID!