Hi all
Had my bike nicked from A cycle hub at Tesco Superstore (Stretford, Manchester) in the middle of the afternoon on Tuesday.
It was properly locked up but the thief cut through the cycle rack to take it.
My interest is in working out whether I can get Tesco to give me compensation - after all it happened on their property, to one of their customers, and it was their equipment that was breached in order for the thief to nick the bike.
Any thought on how I approach getting them to pay up?
I've got a Police Crime Number - but nobody from the Police had contacted me to get any details and I can't post a photograph of the bike on their online system.
I talked to the Tesco security when the bike was nicked and they said they did not have any footage of the theft. They say the camera was pointed in a different direction at the time of the theft.
I have sent them an email asking for them to take a second look and to change the wording on their "camera surveillance" notice.
And I've sent them photos of the damaged bike rack, but they have failed to respond at all to me so far.
Grateful for any helpful thoughts?
Had my bike nicked from A cycle hub at Tesco Superstore (Stretford, Manchester) in the middle of the afternoon on Tuesday.
It was properly locked up but the thief cut through the cycle rack to take it.
My interest is in working out whether I can get Tesco to give me compensation - after all it happened on their property, to one of their customers, and it was their equipment that was breached in order for the thief to nick the bike.
Any thought on how I approach getting them to pay up?
I've got a Police Crime Number - but nobody from the Police had contacted me to get any details and I can't post a photograph of the bike on their online system.
I talked to the Tesco security when the bike was nicked and they said they did not have any footage of the theft. They say the camera was pointed in a different direction at the time of the theft.
I have sent them an email asking for them to take a second look and to change the wording on their "camera surveillance" notice.
And I've sent them photos of the damaged bike rack, but they have failed to respond at all to me so far.
Grateful for any helpful thoughts?