Have you been following the dcrainmaker thread norry? He’s predicting the neo bike won’t be rolled out until late feb.
Hello,
The latest information we have had from Tacx and Zyro the UK supplier is that the first batch of Neo bikes have now gone into production so they will start fulfilling orders they hope late Jan/early Feb 2019.
Unfortunately, contrary to everything we have previously been told Tacx have now told us that they are going to have to run a staggered production/delivery schedule which will mean that despite promising we would receive all our back orders on the same shipment this is no longer going to be the case.
We are currently trying to establish what this staggered production/delivery means for the eta of your order and will update you as soon as we can on this.
The schedule they have discussed currently would result in us receiving small drops of stock early February, mid-February and early March 2019 to fulfil all backorders and then after that, they should have available stock for new orders.
Our webpage online is now showing a March date but this is for new orders and we are hopeful you will receive your order before this.
Given the delays that we have encountered so far, I am hesitant and unable to offer any guarantee on any of the above dates but am hopeful this is a good sign that things will get moving soon.
Personally, I also have one on order so completely understand the frustration these continued delays have caused and will continue to press to get more updates on your order if at all possible.
Many Thanks