Another one, quite clever.
HID orders a photo book, pays with credit card on our joint account.
Next thing I get a very good looking text message "from the bank" telling me there is a problem with this payment. I should, must, ring an 0300 number.
My mobile is the one registered to the account.
I'm a troubled and suspicious soul.
I text a reply to the effect that they can go forth.
Get a response that says they cannot understand my message
Next I get a very good looking email to the recently changed email address.
Very plausible. Just click the link and this will be sorted.
Forward the email to the bank's scam mail box.
Now the phone starts ringing warning me that the end of the world is next if I don't do what they tell me.
My response is in a similar vein.
In the meantime my wife phones the bank and gets answered on the third ring. That is suspicious! But it was the bank security and they were on it.
Worries me how the scammers knew the email and the mobile numbers.
Flurry of changed passwords and key phrases etc.