Yes, I'd checked those, but then when I rang Samsung they told me they haven't written any drivers. They said if you want them ask Microsoft, but there's a post about that on the MS support forum saying something to the effect "not our problem, see the OEM". I don't want to take it into a shop because it's had confidential information on the disk, but new laptops don't seem as good as my old one. It's all got put off until now because I'm so utterly hacked off with it.
In the search tool bottom left, type sysinfo and hit enter. That will tell you what's in your machine. What model Samsung is it? If it has an AMD/ATI graphics chip, then unless it's less than 5 years old, it needs replacing. Get new laptop, remove drive from old one.
my laptop's about that old... but a recent £20 upgrade to an SSD means everything goes like shoot off shoovel
Did you go for the upgrade or fresh install? wondering if you went for the upgrade, did all the installed software still work? Did it retain all your browser data (cookies, log-ins, bookmarks, etc.) ???
Yes I've checked all those details, including the graphics card, and they're all compatible. The issue is that Samsung say they haven't written the necessary drivers. It's an NP350V5C-A02UK: 500GB HDD, 6GB RAM, Core i5 processor, graphics card is DirectX 11 with WDDM1.1.
That will eat Windows 10 for breakfast.
According to Samsung it doesn't have the drivers, and it isn't listed on MS website as one that's compatible, so I've just ordered a new one. For whatever reason it's been grinding to a halt lately, it sometimes takes nearly a minute just to open a window.
Wouldn't it show up as a lack of HDD space if it was knackered? Most of the time it's ok, but each day it goes through a period where it becomes unusable. The mouse pointer moves across the screen, but little else happens in less than several minutes. Task manager, when I can get it to open, shows little CPU activity, but the RAM is usually chokker. Re housekeeping, I wouldn't know what to do if Norton/Windows can't do it for itself. Norton occasionally does a 'cleanup', but I'd be very reluctant to delete anything unless I knew it was one of my own files. The HDD is 78% empty.
I've been sneered at for suggesting it before, but I maintain all my family's pc's using a program called Advanced Systemcare and another called Defraggler. Installed and used them recently on my father in law's laptop and he said I'd absolutely transformed the thing. If they don't work for you you can easily uninstall them, no harm done. (They're both freeware, in case you were wondering.)
Why not later today?
You've answered part of the problem - Norton.
Good luck trying to unpick 'norton' from any computer, I think they write a lot of Malware as a sales gimmick.
