It's only slander if it is not true... I think. From Customer Services:
"Thank you for your patience.
I have now received a response from the warehouse team and can confirm that sadly we were unable to locate the missing item/part I'm afraid. In this case I will have a free of charge replacement sent out to you as soon as possible.
Please accept my apologies for the problems caused. Your patience and understanding has been appreciated."
I wasn't being patient, not in my make up but: Planet X -1 .
Wiggle - 1. I will call it a draw!
Is it really 'a free of charge replacement', or just a straight forward breach of contract? I should perhaps be grateful for something... I know you have had no problems with these lovely suppliers before, maybe I'm jinxed!