The main points of interest for me would be:
1. How long they take doing the same tasks that I do at home?
2. Do they spend as much time carefully cleaning stuff before reassembling as I do?
what brands have a known design flaw resulting in frequent repairs
what are the common home made repair jobs that have to be undone by a proper bike mechanic
what type of occupational group of customer that give him the most lips and half baked knowledge - is it the school teachers, engineers, the businessmen, doctors, etc
what type of customers haggle over price excessively or poor paymasters.
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