Aleman
Knees are FUBAR but I don't like to mention it
- Location
- Blackpool UK
... One last thing: In the replacement instructions from Wahoo, the following is stated: "Warning: Wahoo strongly advises against setting belt tension outside of factory settings! Please take every precaution to ensure belt tension is set to original/factory setting before operating." ...
The Neo owners group on Facebook is really good. There’s some good guys with a lot of knowledge & experience. I’m a big fan of Shane but there’s a different noise to the one you describe in his video. That’s a very metallic sound, the other sound is like a steel fabricator using a hand tool file on some steel plate in a vice.
Apart from that I’m impressed with the rest. I should take it back though as the Neo 2 is out after Christmas.
I might wait a while before rushing to get this. It might have some gremlins to iron out.Even sooner depending where you are maybe. https://tacx.com/product/neo-2-smart/
remember three important rules that must never be broken – do not expose the neo to bright lights or sunlight which will kill it, do not let it get wet, and never ride it after midnight.I might wait a while before rushing to get this. It might have some gremlins to iron out.
To reply to this - It's impossible to 'review' something that hasn't happened to me/my Kickr. A lot of the time we'll get things a week or two prior to embargo lifting, get a few rides in, and talk about that experience. I'll usually link people over to DCR and/or encourage people to do their own research, which includes finding threads exactly like this one.
In the past few weeks I've had emails, direct messages, comments, tweets, you name it - from people contacting me with their CORE/Kickr18 issues. I've heard them all. I acknowledge them. And it sucks when things fall apart.... but I'm not Wahoo, I'm not a bike shop, I'm not... even wanted on YouTube (true story!).... so there's not a lot I can do. It's up to Wahoo to fix their problems..... And yeah, it's having a negative impact on how people see the content I make.
This is why making views/reviews/videos isn't all that it's cracked up to be. Doing everything possible to be honest and transparent, nope, still not good enough. Ideally we'd be able to 'update' videos on YouTube with additional information. That'd be great. It's not possible.
Be cynical. Ask questions. By all means spin up a review or two yourself and get the word out. I'll link to it if the information is relevant or interesting. If it's a topic of discussion then I'll bring it up in a chat/live video.... but that's buried away where nobody will see it. Unless I make a single video announcement about other people's issues... it won't be seen. And nobody wants to watch a YouTube channel full of warranty/recall information.
btw - My Neo issues only appeared 12-18 months after getting the unit. And I was pissed at those, so I made a video.
tldr; I can't 'review' issues that haven't happened to me. If I was to make something up, I'd be bullshitting people. That's not how I roll.
I too expected better based on the previous models.It has pi$$ed me off & I keep changing my mind on what to do. Refund? Repair? Exchange?£1000 is a lot of money to me, I’ve got kids & a mortgage, working in a sweat shop, not silver spooned like some.
I expected so much more.
To reply to this - It's impossible to 'review' something that hasn't happened to me/my Kickr. A lot of the time we'll get things a week or two prior to embargo lifting, get a few rides in, and talk about that experience. I'll usually link people over to DCR and/or encourage people to do their own research, which includes finding threads exactly like this one.
In the past few weeks I've had emails, direct messages, comments, tweets, you name it - from people contacting me with their CORE/Kickr18 issues. I've heard them all. I acknowledge them. And it sucks when things fall apart.... but I'm not Wahoo, I'm not a bike shop, I'm not... even wanted on YouTube (true story!).... so there's not a lot I can do. It's up to Wahoo to fix their problems..... And yeah, it's having a negative impact on how people see the content I make.
This is why making views/reviews/videos isn't all that it's cracked up to be. Doing everything possible to be honest and transparent, nope, still not good enough. Ideally we'd be able to 'update' videos on YouTube with additional information. That'd be great. It's not possible.
Be cynical. Ask questions. By all means spin up a review or two yourself and get the word out. I'll link to it if the information is relevant or interesting. If it's a topic of discussion then I'll bring it up in a chat/live video.... but that's buried away where nobody will see it. Unless I make a single video announcement about other people's issues... it won't be seen. And nobody wants to watch a YouTube channel full of warranty/recall information.
btw - My Neo issues only appeared 12-18 months after getting the unit. And I was pissed at those, so I made a video.
tldr; I can't 'review' issues that haven't happened to me. If I was to make something up, I'd be bullshitting people. That's not how I roll.
I too expected better based on the previous models.
My decision was to move away get a refund and look at something else as I think I gave the KICKR a fair go. That and the kit being offered wasn't going to fix all the problems.
I think they'll continue to have issues ahead as wahoo have said not to reduce belt tension. And the belt is one of the issues.
If I could get a Neo 2 here in Australia I'd get one. We have to wait until mid December in Australia at the earliest. Yes there could be early issues with them initially but they have a good two year warranty and refund also.
Can you get the neo 1 on a big discount in Australia like you can in Europe at the moment? It doesn’t seem like there’s much difference between the 1 & 2. I like the fact the 2 will have dual sided power readings for pedal analysis. And maybe in time other small stuff will be incorporated. But if that’s not a deal breaker we already know how good the neo 1 is.
Pushys on line around A$200 off and free shipping. That's about the best I've seen. Yes not a lot of difference but I just like to future proof and buy the latest. Actually duel sided power readings may save me getting duel sided pedals that I planned to get to try and correct unevenness. So that alone may save me money.
Actually I was planning to possibly get the Neo this coming week, and try and get the on line discount from the local bike shop where I can try one. Wanted to make sure the Giant disc bike I have would fit. Then I saw dcrainmaker on YouTube with the Neo 2.