Slightly off topic, but related.....
A couple of years ago I had one of my rides suspended. I had to go through all sorts of emails with Strava. They had decided, on no evidence that they would give me, that one of my rides had been done in a motor car and so was ineligible for the bike section. No idea why - times etc were no different to other rides.
I had used a Fenix as a trial for a few rides but for some reason one of them caused a glitch.
Strava initially were helpful, but then they asked if I'd recorded it on an iPhone. Nope, because I'm on Android, and had used a Garmin product. Strava immediately lost interest. Their policy seems to be to support Apple products and everything else is rubbish.
Don't know if that helps; I suspect not🤔