Another update, but this one is not a good one. More of a rant.
My ‘euros’ was ordered through
Leisure Lakes, Bury.
After three weeks of waiting I rang last Tuesday for an update. I was told the bike was in stock, and after checking with the workshop, would be built up Wednesday ready for delivery on Friday. I asked twice that the bike would definitely be delivered on Friday.
Please also note that all the contacting and running around was done by me. Not once was I contacted about my order.
So Thursday comes and I think to myself I’ll ring to get the tracking number. I phone and ask for the number. I’m then told that my bike wasn’t ready for dispatch. I tell the guy that I was told my bike would be with me for Friday. He then says he’ll look into it and get back to me.
After another return phone call, they start coming up with excuses why my bike wasn’t ready. I told them in no uncertain terms that if my bike was not here by Friday I’ll be cancelling my order.
Never have I been treated so shoddily and with such a low level of customer service. It was as if I was a nuisance for expecting my bike to be delivered on the day promised.
I’ll see what happens tomorrow. One p***** off customer.